#!/usr/bin/perl
#/* ========================================
# * ███╗   ███╗██████╗ ██╗ █████╗ ██╗
# * ████╗ ████║██╔══██╗██║██╔══██╗██║
# * ██╔████╔██║██║  ██║██║███████║██║
# * ██║╚██╔╝██║██║  ██║██║██╔══██║██║
# * ██║ ╚═╝ ██║██████╔╝██║██║  ██║███████╗
# * ╚═╝     ╚═╝╚═════╝ ╚═╝╚═╝  ╚═╝╚══════╝
# * ========================================
# * mDial - Omni-Channel Contact Centre Suite.
# * Initially Written by Martin McCarthy.
# * Contributions welcome.
# * Active: 2020 - 2023.
# *
# * This software is licensed under AGPLv2.
# * You can find more information here;
# * https://www.gnu.org/licenses/agpl-3.0.en.html
# * A copy of the license is also shipped with this build.
# *
# * Important note: this software is provided to you free of charge.
# * If you paid for this software, you were ripped off.
# *
# * This project is a fork of the awesome FOSS project, ViCiDial.
# * ViCiDial is copyrighted by Matt Florell and the ViCiDial Group
# * under the AGPLv2 license.
# *
# * You can find out more about ViCiDial;
# * Web: https://www.vicidial.com/
# * Email: Matt Florell <vicidial@gmail.com>
# * IRC: Libera.Chat - ##vicidial
# *
# * Bug reports, feature requests and patches welcome!
# * ======================================== */
$script = 'VD_hangup.agi';
( $sec, $min, $hour, $mday, $mon, $year, $wday, $yday, $isdst ) =
  localtime(time);
$year = ( $year + 1900 );
$mon++;
if ( $mon < 10 )  { $mon   = "0$mon"; }
if ( $mday < 10 ) { $mday  = "0$mday"; }
if ( $hour < 10 ) { $Fhour = "0$hour"; }
if ( $min < 10 )  { $min   = "0$min"; }
if ( $sec < 10 )  { $sec   = "0$sec"; }
$now_date_epoch = time();
$now_date       = "$year-$mon-$mday $hour:$min:$sec";
$start_time     = $now_date;
$CIDdate        = "$mon$mday$hour$min$sec";
$tsSQLdate      = "$year$mon$mday$hour$min$sec";
$SQLdate        = "$year-$mon-$mday $hour:$min:$sec";
$SQLdateBEGIN   = $SQLdate;
$PATHconf       = '/etc/astguiclient.conf';
open( conf, "$PATHconf" ) || die "can't open $PATHconf: $!\n";
@conf = <conf>;
close(conf);
$i = 0;

foreach (@conf) {
    $line = $conf[$i];
    $line =~ s/ |>|\n|\r|\t|\#.*|;.*//gi;
    if ( ( $line =~ /^PATHhome/ ) && ( $CLIhome < 1 ) ) {
        $PATHhome = $line;
        $PATHhome =~ s/.*=//gi;
    }
    if ( ( $line =~ /^PATHlogs/ ) && ( $CLIlogs < 1 ) ) {
        $PATHlogs = $line;
        $PATHlogs =~ s/.*=//gi;
    }
    if ( ( $line =~ /^PATHagi/ ) && ( $CLIagi < 1 ) ) {
        $PATHagi = $line;
        $PATHagi =~ s/.*=//gi;
    }
    if ( ( $line =~ /^PATHweb/ ) && ( $CLIweb < 1 ) ) {
        $PATHweb = $line;
        $PATHweb =~ s/.*=//gi;
    }
    if ( ( $line =~ /^PATHsounds/ ) && ( $CLIsounds < 1 ) ) {
        $PATHsounds = $line;
        $PATHsounds =~ s/.*=//gi;
    }
    if ( ( $line =~ /^PATHmonitor/ ) && ( $CLImonitor < 1 ) ) {
        $PATHmonitor = $line;
        $PATHmonitor =~ s/.*=//gi;
    }
    if ( ( $line =~ /^VARserver_ip/ ) && ( $CLIserver_ip < 1 ) ) {
        $VARserver_ip = $line;
        $VARserver_ip =~ s/.*=//gi;
    }
    if ( ( $line =~ /^VARDB_server/ ) && ( $CLIDB_server < 1 ) ) {
        $VARDB_server = $line;
        $VARDB_server =~ s/.*=//gi;
    }
    if ( ( $line =~ /^VARDB_database/ ) && ( $CLIDB_database < 1 ) ) {
        $VARDB_database = $line;
        $VARDB_database =~ s/.*=//gi;
    }
    if ( ( $line =~ /^VARDB_user/ ) && ( $CLIDB_user < 1 ) ) {
        $VARDB_user = $line;
        $VARDB_user =~ s/.*=//gi;
    }
    if ( ( $line =~ /^VARDB_pass/ ) && ( $CLIDB_pass < 1 ) ) {
        $VARDB_pass = $line;
        $VARDB_pass =~ s/.*=//gi;
    }
    if ( ( $line =~ /^VARDB_port/ ) && ( $CLIDB_port < 1 ) ) {
        $VARDB_port = $line;
        $VARDB_port =~ s/.*=//gi;
    }
    $i++;
}
if ( !$VARDB_port ) { $VARDB_port = '3306'; }
if ( !$AGILOGfile ) { $AGILOGfile = "$PATHlogs/agiout.$year-$mon-$mday"; }
use Asterisk::AGI;
$AGI = new Asterisk::AGI;
use DBI;
$dbhA = DBI->connect( "DBI:mysql:$VARDB_database:$VARDB_server:$VARDB_port",
    "$VARDB_user", "$VARDB_pass" )
  or die "Couldn't connect to database: " . DBI->errstr;
$stmtA = "SELECT agi_output FROM servers where server_ip = '$VARserver_ip';";
$sthA  = $dbhA->prepare($stmtA) or die "preparing: ", $dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows  = $sthA->rows;
$rec_count = 0;

while ( $sthArows > $rec_count ) {
    $AGILOG       = '0';
    @aryA         = $sthA->fetchrow_array;
    $DBagi_output = "$aryA[0]";
    if ( $DBagi_output =~ /STDERR/ ) { $AGILOG = '1'; }
    if ( $DBagi_output =~ /FILE/ )   { $AGILOG = '2'; }
    if ( $DBagi_output =~ /BOTH/ )   { $AGILOG = '3'; }
    $rec_count++;
}
$sthA->finish();
if ( length( $ARGV[0] ) > 1 ) {
    if ($AGILOG) { $agi_string = "Perl Environment Dump:"; &agi_output; }
    $i = 0;
    while ( $#ARGV >= $i ) {
        $args = "$args $ARGV[$i]";
        if ($AGILOG) { $agi_string = "$i|$ARGV[$i]"; &agi_output; }
        $i++;
    }
    @ARGV_vars    = split( /-----/, $ARGV[0] );
    $PRI          = $ARGV_vars[0];
    $DEBUG        = $ARGV_vars[1];
    $hangup_cause = $ARGV_vars[2];
    $dialstatus   = $ARGV_vars[3];
    $dial_time    = $ARGV_vars[4];
    $ring_time    = $ARGV_vars[5];

    if ( $args =~ /--help/i ) {
        print
"allowed run time options:\n  [-q] = quiet\n  [-t] = test\n  [-debug] = verbose debug messages\n\n";
    }
    else {
        if ( $args =~ /-V/i ) {
            $V = 1;
        }
        if ( $args =~ /-debug/i ) {
            $DG = 1;
        }
        if ( $args =~ /-dbAVS/i ) {
            $DGA = 1;
        }
        if ( $args =~ /-q/i ) {
            $q = 1;
            $Q = 1;
        }
        if ( $args =~ /-t/i ) {
            $TEST = 1;
            $T    = 1;
        }
    }
}
$| = 1;
while (<STDIN>) {
    chomp;
    last unless length($_);
    if ($AGILOG) {
        if (/^agi_(\w+)\:\s+(.*)$/) {
            $AGI{$1} = $2;
        }
    }
    if (/^agi_uniqueid\:\s+(.*)$/)  { $unique_id = $1; $uniqueid = $unique_id; }
    if (/^agi_priority\:\s+(.*)$/)  { $priority  = $1; }
    if (/^agi_channel\:\s+(.*)$/)   { $channel   = $1; }
    if (/^agi_extension\:\s+(.*)$/) { $extension = $1; }
    if (/^agi_type\:\s+(.*)$/)      { $type      = $1; }
    if (/^agi_callerid\:\s+(.*)$/)  { $callerid  = $1; }
    if (/^agi_calleridname\:\s+(.*)$/) { $calleridname = $1; }
}
if (   ( length($callerid) > 20 )
    && ( $callerid =~ /\"\S\S\S\S\S\S\S\S\S\S\S\S\S\S\S\S\S\S/ ) )
{
    $callerid =~ s/^\"//gi;
    $callerid =~ s/\".*$//gi;
}
if (
    (
        ( length($calleridname) > 5 )
        && (   ( !$callerid )
            or ( $callerid =~ /unknown|private|00000000/i )
            or ( $callerid =~ /5551212/ ) )
    )
    or (   ( length($calleridname) > 17 )
        && ( $calleridname =~ /\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d/ ) )
  )
{
    $callerid = $calleridname;
}
if ($AGILOG) { $agi_string = "AGI Environment Dump:"; &agi_output; }
foreach $i ( sort keys %AGI ) {
    if ($AGILOG) { $agi_string = " -- $i = $AGI{$i}"; &agi_output; }
}
if ($AGILOG) {
    $agi_string =
      "AGI Variables: |$unique_id|$channel|$extension|$type|$callerid|";
    &agi_output;
}
$VDADcampaign   = '';
$VDADphone      = '';
$VDADphone_code = '';
if ( $DEBUG =~ /^DEBUG$/ ) {
    open( out, ">>$PATHlogs/HANGUP_cause-output.txt" )
      || die "Can't open $PATHlogs/HANGUP_cause-output.txt: $!\n";
    print out
"$now_date|$hangup_cause|$dialstatus|$dial_time|$ring_time|$unique_id|$channel|$extension|$type|$callerid|$calleridname|$priority|\n";
    close(out);
}
else {
    if ($AGILOG) { $agi_string = "DEBUG: $DEBUG"; &agi_output; }
}
$callerid =~ s/\"//gi;
$CIDlead_id = $callerid;
$CIDlead_id = substr( $CIDlead_id, 11, 9 );
$CIDlead_id = ( $CIDlead_id + 0 );
if ($AGILOG) {
    $agi_string = "VD_hangup : $callerid $channel $priority $CIDlead_id";
    &agi_output;
}
if ( $channel =~ /^Local/ ) {
    if (
           ( $PRI =~ /^PRI$/ )
        && ( $callerid =~ /\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d/ )
        && (
            ( $dialstatus =~ /BUSY/ )
            || (   ( $dialstatus =~ /CHANUNAVAIL/ )
                && ( $hangup_cause =~ /^1$|^28$/ ) )
        )
      )
    {
        if ( $dialstatus =~ /BUSY/ ) {
            $VDL_status  = 'B';
            $VDAC_status = 'BUSY';
        }
        if ( $dialstatus =~ /CHANUNAVAIL/ ) {
            $VDL_status  = 'DC';
            $VDAC_status = 'DISCONNECT';
        }
        $stmtA =
"UPDATE vicidial_auto_calls set status='$VDAC_status' where callerid = '$callerid';";
        if ($AGILOG) { $agi_string = "|$stmtA|"; &agi_output; }
        $affected_rows = $dbhA->do($stmtA);
        if ($AGILOG) {
            $agi_string = "--    VDAC update: |$affected_rows|$CIDlead_id";
            &agi_output;
        }
        $stmtA =
"UPDATE vicidial_list set status='$VDL_status' where lead_id = '$CIDlead_id';";
        if ($AGILOG) { $agi_string = "|$stmtA|"; &agi_output; }
        $affected_rows = $dbhA->do($stmtA);
        if ($AGILOG) {
            $agi_string =
              "--    VDAD vicidial_list update: |$affected_rows|$CIDlead_id";
            &agi_output;
        }
        $stmtA =
"UPDATE vicidial_log set status='$VDL_status' where uniqueid = '$uniqueid';";
        if ($AGILOG) { $agi_string = "|$stmtA|"; &agi_output; }
        $affected_rows = $dbhA->do($stmtA);
        if ($AGILOG) {
            $agi_string =
              "--    VDAD vicidial_log update: |$affected_rows|$uniqueid|";
            &agi_output;
        }
        $dbhA->disconnect();
    }
    else {
        if ($AGILOG) {
            $agi_string =
"--    VDhangup Local DEBUG: |$PRI|$callerid|$dialstatus|$hangup_cause|";
            &agi_output;
        }
    }
    if ($AGILOG) {
        $agi_string = "+++++ VDAD START LOCAL CHANNEL: EXITING- $priority";
        &agi_output;
    }
    if ( $priority > 2 ) { sleep(1); }
    exit;
}
$stmtA =
"SELECT lead_id,callerid FROM vicidial_auto_calls where uniqueid = '$uniqueid' limit 1;";
if ($AGILOG) { $agi_string = "|$stmtA|"; &agi_output; }
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",        $dbhA->errstr;
$sthA->execute                 or die "executing: $stmtA ", $dbhA->errstr;
$sthArows          = $sthA->rows;
$rec_countCUSTDATA = 0;
while ( $sthArows > $rec_countCUSTDATA ) {
    @aryA        = $sthA->fetchrow_array;
    $VD_lead_id  = "$aryA[0]";
    $VD_callerid = "$aryA[1]";
    $rec_countCUSTDATA++;
}
$sthA->finish();
if ( !$rec_countCUSTDATA ) {
    if ($AGILOG) {
        $agi_string =
          "VD hangup: no VDAC record found: $uniqueid $calleridname";
        &agi_output;
    }
    exit;
}
$stmtA =
"DELETE FROM vicidial_auto_calls where uniqueid='$uniqueid' order by call_time desc limit 1;";
$affected_rows = $dbhA->do($stmtA);
if ($AGILOG) {
    $agi_string =
"--    VDAC record deleted: |$affected_rows|   |$VD_lead_id|$uniqueid|$VD_callerid|$VARserver_ip";
    &agi_output;
}
$stmtA =
"SELECT start_epoch,status FROM vicidial_log where uniqueid='$uniqueid' and lead_id='$VD_lead_id' limit 1;";
if ($AGILOG) { $agi_string = "|$stmtA|"; &agi_output; }
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",        $dbhA->errstr;
$sthA->execute                 or die "executing: $stmtA ", $dbhA->errstr;
$sthArows          = $sthA->rows;
$epc_countCUSTDATA = 0;
$VD_closecallid    = '';

while ( $sthArows > $rec_countCUSTDATA ) {
    @aryA           = $sthA->fetchrow_array;
    $VD_start_epoch = "$aryA[0]";
    $VD_status      = "$aryA[1]";
    $epc_countCUSTDATA++;
}
$sthA->finish();
if ( !$epc_countCUSTDATA ) {
    if ($AGILOG) {
        $agi_string =
          "no VDL record found: $uniqueid $calleridname $VD_lead_id $uniqueid";
        &agi_output;
    }
    $secX    = time();
    $Rtarget = ( $secX - 21600 );    # look for VDCL entry within last 6 hours
    ( $Rsec, $Rmin, $Rhour, $Rmday, $Rmon, $Ryear, $Rwday, $Ryday, $Risdst ) =
      localtime($Rtarget);
    $Ryear = ( $Ryear + 1900 );
    $Rmon++;
    if ( $Rmon < 10 )  { $Rmon  = "0$Rmon"; }
    if ( $Rmday < 10 ) { $Rmday = "0$Rmday"; }
    if ( $Rhour < 10 ) { $Rhour = "0$Rhour"; }
    if ( $Rmin < 10 )  { $Rmin  = "0$Rmin"; }
    if ( $Rsec < 10 )  { $Rsec  = "0$Rsec"; }
    $RSQLdate = "$Ryear-$Rmon-$Rmday $Rhour:$Rmin:$Rsec";
    $stmtA =
"SELECT start_epoch,status,closecallid FROM vicidial_closer_log where lead_id = '$VD_lead_id' and call_date > \"$RSQLdate\" order by call_date desc limit 1;";
    if ($AGILOG) { $agi_string = "|$stmtA|"; &agi_output; }
    $sthA = $dbhA->prepare($stmtA) or die "preparing: ",        $dbhA->errstr;
    $sthA->execute                 or die "executing: $stmtA ", $dbhA->errstr;
    $sthArows          = $sthA->rows;
    $epc_countCUSTDATA = 0;
    $VD_closecallid    = '';

    while ( $sthArows > $epc_countCUSTDATA ) {
        @aryA           = $sthA->fetchrow_array;
        $VD_start_epoch = "$aryA[0]";
        $VD_status      = "$aryA[1]";
        $VD_closecallid = "$aryA[2]";
        $epc_countCUSTDATA++;
    }
    $sthA->finish();
}
if ( !$epc_countCUSTDATA ) {
    if ($AGILOG) {
        $agi_string =
"no VDL or VDCL record found: $uniqueid $calleridname $VD_lead_id $uniqueid";
        &agi_output;
    }
    exit;
}
$VD_seconds = ( $now_date_epoch - $VD_start_epoch );
$SQL_status = '';
if ( $VD_status =~ /^NA$|^NEW$|^QUEUE$|^XFER$/ ) {
    $SQL_status = "status='DROP',";
    $stmtA =
      "UPDATE vicidial_list set status='DROP' where lead_id = '$VD_lead_id';";
    if ($AGILOG) { $agi_string = "|$stmtA|"; &agi_output; }
    $affected_rows = $dbhA->do($stmtA);
    if ($AGILOG) {
        $agi_string =
          "--    VDAD vicidial_list update: |$affected_rows|$VD_lead_id";
        &agi_output;
    }
}
$stmtA =
"UPDATE vicidial_log set $SQL_status end_epoch='$now_date_epoch',length_in_sec='$VD_seconds' where uniqueid = '$uniqueid';";
if ($AGILOG) { $agi_string = "|$stmtA|"; &agi_output; }
$affected_rows = $dbhA->do($stmtA);
if ($AGILOG) {
    $agi_string =
      "--    VDAD vicidial_log update: |$affected_rows|$uniqueid|$VD_status|";
    &agi_output;
}
if ( length($VD_closecallid) < 1 ) {
    if ($AGILOG) {
        $agi_string =
          "no VDCL record found: $uniqueid $calleridname $VD_lead_id $uniqueid";
        &agi_output;
    }
    exit;
}
if ( $VD_status =~ /^DONE$|^INCALL$|^XFER$/ ) { $VDCLSQL_status = ""; }
else { $VDCLSQL_status = "status='DROP',queue_seconds='$VD_seconds',"; }
$VD_seconds = ( $now_date_epoch - $VD_start_epoch );
$stmtA =
"UPDATE vicidial_closer_log set $VDCLSQL_status end_epoch='$now_date_epoch',length_in_sec='$VD_seconds' where closecallid = '$VD_closecallid';";
if ($AGILOG) {
    $agi_string = "|$VDCLSQL_status|$VD_status|\n|$stmtA|";
    &agi_output;
}
$affected_rows = $dbhA->do($stmtA);
if ($AGILOG) {
    $agi_string =
      "--    VDCL update: |$affected_rows|$uniqueid|$VD_closecallid|";
    &agi_output;
}
$dbhA->disconnect();
exit;

sub checkresult {
    my ($res) = @_;
    my $retval;
    $tests++;
    chomp $res;
    if ( $res =~ /^200/ ) {
        $res =~ /result=(-?\d+)/;
        if ( !length($1) ) {
            $fail++;
        }
        else {
            $pass++;
        }
    }
    else {
        $fail++;
    }
}

sub agi_output {
    if ( $AGILOG >= 2 ) {
        open( Lout, ">>$AGILOGfile" )
          || die "Can't open $AGILOGfile: $!\n";
        print Lout "$now_date|$script|$agi_string\n";
        close(Lout);
    }
    if ( ( $AGILOG == '1' ) || ( $AGILOG == '3' ) ) {
        print STDERR "$now_date|$script|$agi_string\n";
    }
    $agi_string = '';
}