#!/usr/bin/perl
#/* ========================================
# * ███╗   ███╗██████╗ ██╗ █████╗ ██╗
# * ████╗ ████║██╔══██╗██║██╔══██╗██║
# * ██╔████╔██║██║  ██║██║███████║██║
# * ██║╚██╔╝██║██║  ██║██║██╔══██║██║
# * ██║ ╚═╝ ██║██████╔╝██║██║  ██║███████╗
# * ╚═╝     ╚═╝╚═════╝ ╚═╝╚═╝  ╚═╝╚══════╝
# * ========================================
# * mDial - Omni-Channel Contact Centre Suite.
# * Initially Written by Martin McCarthy.
# * Contributions welcome.
# * Active: 2020 - 2023.
# *
# * This software is licensed under AGPLv2.
# * You can find more information here;
# * https://www.gnu.org/licenses/agpl-3.0.en.html
# * A copy of the license is also shipped with this build.
# *
# * Important note: this software is provided to you free of charge.
# * If you paid for this software, you were ripped off.
# *
# * This project is a fork of the awesome FOSS project, ViCiDial.
# * ViCiDial is copyrighted by Matt Florell and the ViCiDial Group
# * under the AGPLv2 license.
# *
# * You can find out more about ViCiDial;
# * Web: https://www.vicidial.com/
# * Email: Matt Florell <vicidial@gmail.com>
# * IRC: Libera.Chat - ##vicidial
# *
# * Bug reports, feature requests and patches welcome!
# * ======================================== */
$secX = time();
$time = $secX;
( $sec, $min, $hour, $mday, $mon, $year, $wday, $yday, $isdst ) =
  localtime(time);
$year = ( $year + 1900 );
$mon++;
if ( $mon < 10 )  { $mon  = "0$mon"; }
if ( $mday < 10 ) { $mday = "0$mday"; }
if ( $hour < 10 ) { $hour = "0$hour"; }
if ( $min < 10 )  { $min  = "0$min"; }
if ( $sec < 10 )  { $sec  = "0$sec"; }
$timestamp  = "$year-$mon-$mday $hour:$min:$sec";
$start_date = "$year-$mon-$mday";
$filedate   = "$year$mon$mday";
$dayofweek  = $wday;
$datestamp  = "$year/$mon/$mday $hour:$min";
if ( length($PATHconf) < 5 ) { $PATHconf = '/etc/astguiclient.conf'; }
open( conf, "$PATHconf" ) || die "can't open $PATHconf: $!\n";
@conf = <conf>;
close(conf);
$i = 0;

foreach (@conf) {
    $line = $conf[$i];
    $line =~ s/ |>|\n|\r|\t|\#.*|;.*//gi;
    if ( ( $line =~ /^PATHhome/ ) && ( $CLIhome < 1 ) ) {
        $PATHhome = $line;
        $PATHhome =~ s/.*=//gi;
    }
    if ( ( $line =~ /^PATHlogs/ ) && ( $CLIlogs < 1 ) ) {
        $PATHlogs = $line;
        $PATHlogs =~ s/.*=//gi;
    }
    if ( ( $line =~ /^PATHagi/ ) && ( $CLIagi < 1 ) ) {
        $PATHagi = $line;
        $PATHagi =~ s/.*=//gi;
    }
    if ( ( $line =~ /^PATHweb/ ) && ( $CLIweb < 1 ) ) {
        $PATHweb = $line;
        $PATHweb =~ s/.*=//gi;
    }
    if ( ( $line =~ /^PATHsounds/ ) && ( $CLIsounds < 1 ) ) {
        $PATHsounds = $line;
        $PATHsounds =~ s/.*=//gi;
    }
    if ( ( $line =~ /^PATHmonitor/ ) && ( $CLImonitor < 1 ) ) {
        $PATHmonitor = $line;
        $PATHmonitor =~ s/.*=//gi;
    }
    if ( ( $line =~ /^VARserver_ip/ ) && ( $CLIserver_ip < 1 ) ) {
        $VARserver_ip = $line;
        $VARserver_ip =~ s/.*=//gi;
    }
    if ( ( $line =~ /^VARDB_server/ ) && ( $CLIDB_server < 1 ) ) {
        $VARDB_server = $line;
        $VARDB_server =~ s/.*=//gi;
    }
    if ( ( $line =~ /^VARDB_database/ ) && ( $CLIDB_database < 1 ) ) {
        $VARDB_database = $line;
        $VARDB_database =~ s/.*=//gi;
    }
    if ( ( $line =~ /^VARDB_user/ ) && ( $CLIDB_user < 1 ) ) {
        $VARDB_user = $line;
        $VARDB_user =~ s/.*=//gi;
    }
    if ( ( $line =~ /^VARDB_pass/ ) && ( $CLIDB_pass < 1 ) ) {
        $VARDB_pass = $line;
        $VARDB_pass =~ s/.*=//gi;
    }
    if ( ( $line =~ /^VARDB_port/ ) && ( $CLIDB_port < 1 ) ) {
        $VARDB_port = $line;
        $VARDB_port =~ s/.*=//gi;
    }
    if ( ( $line =~ /^VARREPORT_host/ ) && ( $CLIREPORT_host < 1 ) ) {
        $VARREPORT_host = $line;
        $VARREPORT_host =~ s/.*=//gi;
    }
    if ( ( $line =~ /^VARREPORT_user/ ) && ( $CLIREPORT_user < 1 ) ) {
        $VARREPORT_user = $line;
        $VARREPORT_user =~ s/.*=//gi;
    }
    if ( ( $line =~ /^VARREPORT_pass/ ) && ( $CLIREPORT_pass < 1 ) ) {
        $VARREPORT_pass = $line;
        $VARREPORT_pass =~ s/.*=//gi;
    }
    if ( ( $line =~ /^VARREPORT_port/ ) && ( $CLIREPORT_port < 1 ) ) {
        $VARREPORT_port = $line;
        $VARREPORT_port =~ s/.*=//gi;
    }
    if ( ( $line =~ /^VARREPORT_dir/ ) && ( $CLIREPORT_dir < 1 ) ) {
        $VARREPORT_dir = $line;
        $VARREPORT_dir =~ s/.*=//gi;
    }
    $i++;
}
$file_type   = "csv";
$delimiter   = ",";
$output_file = "Vicidial_CSV_dump";
$subdir      = "/";
for ( $q = 0 ; $q < scalar(@ARGV) ; $q++ ) {
    if ( $ARGV[$q] =~ /--timestamp/ ) {
        $ARGV[$q] =~ s/\-\-timestamp=//;
        if ( $ARGV[$q] =~ /day/i ) {
            $file_suffix = "_$filedate";
        }
        elsif ( $ARGV[$q] =~ /week|wk/i ) {
            $file_suffix = "_$dayofweek";
        }
        else {
            $file_suffix = "";
        }
    }
    if ( $ARGV[$q] =~ /--file_type/ ) {
        $ARGV[$q] =~ s/\-\-file_type=//;
        $file_type = $ARGV[$q];
        $file_type =~ s/[^a-z]//gi;
    }
    if ( $ARGV[$q] =~ /--delimiter/ ) {
        $ARGV[$q] =~ s/\-\-delimiter=//;
        $delimiter = $ARGV[$q];
    }
    if ( $ARGV[$q] =~ /--output_file/ ) {
        $ARGV[$q] =~ s/\-\-output_file=//;
        $output_file = $ARGV[$q];
    }
    if ( $ARGV[$q] =~ /--subdir/ ) {
        $ARGV[$q] =~ s/\-\-subdir=//;
        $subdir = $ARGV[$q];
        if ( $subdir !~ /^\// ) {
            $subdir = "/$subdir";
        }
    }
    if ( $ARGV[$q] =~ /--debug/ ) {
        $DB = 1;
    }
    if ( $ARGV[$q] =~ /--debugX/ ) {
        $DBX = 1;
    }
    if ( $ARGV[$q] =~ /--help/ ) {
        print "Run time options:\n";
        print
"  [--timestamp] = set to 'day' to put today's date as part of the outfile name, or 'week' or 'wk' for the numeric day of the week\n";
        print
"  [--output_file] = customize output file name - do not put a file type as part of the name.  Default is 'Vicidial_CSV_dump'\n";
        print
"  [--file_type] = determines file type, which must be either txt or csv\n";
        print
"  [--delimiter] = If file_type is txt, this character will be the delimiter (remember to include backslashes if needed). Default is ',' for txt files and quote-comma for csv files\n";
        print
"  [--subdir] = specify sub-directory in the web directory to write file to. Default is web path: $PATHweb/\n";
        print
"  [--debug or --debugX] = Debug options.  debug will show output parameters and statuses queried for, debugX will show the SQL queries as well\n";
        print "\n";
        exit;
    }
}
$output_file .= $file_suffix . "." . $file_type;
$output_dir = "$PATHweb$subdir";
if ( $file_type !~ /txt|csv/i ) {
    die "\nInvalid output file type\n";
}
elsif ( $file_type =~ /csv/i ) {
    $delimiter = "\",\"";
}
if ( $DB || $DBX ) {
    print "\nOutput parameters\n";
    print "-------------------\n";
    print "Output filename  : $output_file\n";
    print "Output directory : $output_dir\n";
    print "Timestamp        : $file_suffix\n";
    print "File type        : $file_type\n";
    print "Delimiter        : $delimiter\n\n";
    sleep(3);
}
if ( -d $output_dir ) {
    open( STORAGE, "> $output_dir/$output_file" );
}
else {
    die
"\nOutput directory $PATHweb$subdir does not exist or is not a directory\n";
}
$server_ip  = $VARserver_ip;    # Asterisk server IP
$start_time = time();
$servers    = 0;
use DBI;
$dbh = DBI->connect( "DBI:mysql:$VARDB_database:$VARDB_server:$VARDB_port",
    "$VARDB_user", "$VARDB_pass" )
  or die "Couldn't connect to database: " . DBI->errstr;
$status_stmt =
"select distinct status from vicidial_campaign_statuses where customer_contact='Y' UNION select distinct status from vicidial_statuses where customer_contact='Y' order by status";
if ($DBX) { print "$status_stmt\n"; }
$status_rslt = $dbh->prepare($status_stmt);
$status_rslt->execute();
@status_array = ();

while ( @row = $status_rslt->fetchrow_array ) {
    $status = $row[0];
    if ( !grep( /^$status$/, @status_array ) ) {
        push( @status_array, "$status" );
    }
}
$status_str = join( "','", @status_array );
if ( $DB || $DBX ) { print "Status list: '$status_str'\n"; }
$agent_log_stmt =
"select event_time, vu.full_name, vu.user, talk_sec, v.phone_number from vicidial_list v, vicidial_agent_log val, vicidial_users vu where event_time >= '$start_date 00:00:00' and event_time <= '$start_date 23:59:59' and val.status in ('"
  . $status_str
  . "') and val.user=vu.user and val.lead_id=v.lead_id order by event_time asc";
if ($DBX) { print "$agent_log_stmt\n"; }
$agent_log_rslt = $dbh->prepare($agent_log_stmt);
$agent_log_rslt->execute();
while ( @row = $agent_log_rslt->fetchrow_array ) {
    for ( $i = 0 ; $i < scalar(@row) ; $i++ ) {
        if ( $delimiter eq "\",\"" ) {
            $row[$i] =~ s/\"/\\\"/gi;
        }
        else {
            $row[$i] =~ s/$delimiter/\\$delimiter/gi;
        }
    }
    if ( $delimiter eq "\\t" ) {
        $output_str = join( "\t", @row );
    }
    else {
        $output_str = join( "$delimiter", @row );
    }
    if ( $delimiter eq "\",\"" ) {
        $output_str = "\"$output_str\"";
    }
    $output_str .= "\n";
    print STORAGE $output_str;
}
close(STORAGE);
$end_time = time();
print "Elapsed time: " . ( $end_time - $start_time ) . " sec\n";