#!/usr/bin/perl
#/* ========================================
# * ███╗   ███╗██████╗ ██╗ █████╗ ██╗
# * ████╗ ████║██╔══██╗██║██╔══██╗██║
# * ██╔████╔██║██║  ██║██║███████║██║
# * ██║╚██╔╝██║██║  ██║██║██╔══██║██║
# * ██║ ╚═╝ ██║██████╔╝██║██║  ██║███████╗
# * ╚═╝     ╚═╝╚═════╝ ╚═╝╚═╝  ╚═╝╚══════╝
# * ========================================
# * mDial - Omni-Channel Contact Centre Suite.
# * Initially Written by Martin McCarthy.
# * Contributions welcome.
# * Active: 2020 - 2023.
# *
# * This software is licensed under AGPLv2.
# * You can find more information here;
# * https://www.gnu.org/licenses/agpl-3.0.en.html
# * A copy of the license is also shipped with this build.
# *
# * Important note: this software is provided to you free of charge.
# * If you paid for this software, you were ripped off.
# *
# * This project is a fork of the awesome FOSS project, ViCiDial.
# * ViCiDial is copyrighted by Matt Florell and the ViCiDial Group
# * under the AGPLv2 license.
# *
# * You can find out more about ViCiDial;
# * Web: https://www.vicidial.com/
# * Email: Matt Florell <vicidial@gmail.com>
# * IRC: Libera.Chat - ##vicidial
# *
# * Bug reports, feature requests and patches welcome!
# * ======================================== */
$txt                      = '.txt';
$US                       = '_';
$MT[0]                    = '';
$Q                        = 0;
$DB                       = 0;
$uniqueidLIST             = '|';
$recordings_ct            = 0;
$VARREPORT_host           = '10.0.0.4';
$VARREPORT_user           = 'cron';
$VARREPORT_pass           = 'test';
$VARREPORT_port           = '21';
$VARREPORT_dir            = 'REPORTS';
$campaign                 = 'TESTCAMP';
$sale_statuses            = 'SALE-UPSELL';
$output_format            = 'pipe-standard';
$outbound_calltime_ignore = 0;
$totals_only              = 0;
$OUTcalls                 = 0;
$OUTtalk                  = 0;
$OUTtalkmin               = 0;
$INcalls                  = 0;
$INtalk                   = 0;
$INtalkmin                = 0;
$email_post_audio         = 0;
$filedate_calldate        = 0;
$http_user                = '';
$http_pass                = '';
$NODATEDIR = 0;        # Don't use dated directories for audio (default)
$YEARDIR   = 1;        # put dated directories in a year directory first
$secX      = time();
$time      = $secX;
( $sec, $min, $hour, $mday, $mon, $year, $wday, $yday, $isdst ) =
  localtime(time);
$year = ( $year + 1900 );
$mon++;
if ( $mon < 10 )  { $mon  = "0$mon"; }
if ( $mday < 10 ) { $mday = "0$mday"; }
if ( $hour < 10 ) { $hour = "0$hour"; }
if ( $min < 10 )  { $min  = "0$min"; }
if ( $sec < 10 )  { $sec  = "0$sec"; }
$timestamp   = "$year-$mon-$mday $hour:$min:$sec";
$filedate    = "$year$mon$mday";
$ABIfiledate = "$mon-$mday-$year$us$hour$min$sec";
$shipdate    = "$year-$mon-$mday";
$start_date  = "$year$mon$mday";
$datestamp   = "$year/$mon/$mday $hour:$min";
use Time::Local;
$TWOAMsec  = ( ( $secX - ( $sec + ( $min * 60 ) + ( $hour * 3600 ) ) ) + 7200 );
$TWOAMsecY = ( $TWOAMsec - 86400 );
( $Tsec, $Tmin, $Thour, $Tmday, $Tmon, $Tyear, $Twday, $Tyday, $Tisdst ) =
  localtime($TWOAMsecY);
$Tyear = ( $Tyear + 1900 );
$Tmon++;
if ( $Tmon < 10 )  { $Tmon  = "0$Tmon"; }
if ( $Tmday < 10 ) { $Tmday = "0$Tmday"; }
if ( $Thour < 10 ) { $Thour = "0$Thour"; }
if ( $Tmin < 10 )  { $Tmin  = "0$Tmin"; }
if ( $Tsec < 10 )  { $Tsec  = "0$Tsec"; }
$PATHconf = '/etc/astguiclient.conf';
open( conf, "$PATHconf" ) || die "can't open $PATHconf: $!\n";
@conf = <conf>;
close(conf);
$i = 0;

foreach (@conf) {
    $line = $conf[$i];
    $line =~ s/ |>|\n|\r|\t|\#.*|;.*//gi;
    if ( ( $line =~ /^PATHhome/ ) && ( $CLIhome < 1 ) ) {
        $PATHhome = $line;
        $PATHhome =~ s/.*=//gi;
    }
    if ( ( $line =~ /^PATHlogs/ ) && ( $CLIlogs < 1 ) ) {
        $PATHlogs = $line;
        $PATHlogs =~ s/.*=//gi;
    }
    if ( ( $line =~ /^PATHagi/ ) && ( $CLIagi < 1 ) ) {
        $PATHagi = $line;
        $PATHagi =~ s/.*=//gi;
    }
    if ( ( $line =~ /^PATHweb/ ) && ( $CLIweb < 1 ) ) {
        $PATHweb = $line;
        $PATHweb =~ s/.*=//gi;
    }
    if ( ( $line =~ /^PATHsounds/ ) && ( $CLIsounds < 1 ) ) {
        $PATHsounds = $line;
        $PATHsounds =~ s/.*=//gi;
    }
    if ( ( $line =~ /^PATHmonitor/ ) && ( $CLImonitor < 1 ) ) {
        $PATHmonitor = $line;
        $PATHmonitor =~ s/.*=//gi;
    }
    if ( ( $line =~ /^VARserver_ip/ ) && ( $CLIserver_ip < 1 ) ) {
        $VARserver_ip = $line;
        $VARserver_ip =~ s/.*=//gi;
    }
    if ( ( $line =~ /^VARDB_server/ ) && ( $CLIDB_server < 1 ) ) {
        $VARDB_server = $line;
        $VARDB_server =~ s/.*=//gi;
    }
    if ( ( $line =~ /^VARDB_database/ ) && ( $CLIDB_database < 1 ) ) {
        $VARDB_database = $line;
        $VARDB_database =~ s/.*=//gi;
    }
    if ( ( $line =~ /^VARDB_user/ ) && ( $CLIDB_user < 1 ) ) {
        $VARDB_user = $line;
        $VARDB_user =~ s/.*=//gi;
    }
    if ( ( $line =~ /^VARDB_pass/ ) && ( $CLIDB_pass < 1 ) ) {
        $VARDB_pass = $line;
        $VARDB_pass =~ s/.*=//gi;
    }
    if ( ( $line =~ /^VARDB_port/ ) && ( $CLIDB_port < 1 ) ) {
        $VARDB_port = $line;
        $VARDB_port =~ s/.*=//gi;
    }
    if ( ( $line =~ /^VARREPORT_host/ ) && ( $CLIREPORT_host < 1 ) ) {
        $VARREPORT_host = $line;
        $VARREPORT_host =~ s/.*=//gi;
    }
    if ( ( $line =~ /^VARREPORT_user/ ) && ( $CLIREPORT_user < 1 ) ) {
        $VARREPORT_user = $line;
        $VARREPORT_user =~ s/.*=//gi;
    }
    if ( ( $line =~ /^VARREPORT_pass/ ) && ( $CLIREPORT_pass < 1 ) ) {
        $VARREPORT_pass = $line;
        $VARREPORT_pass =~ s/.*=//gi;
    }
    if ( ( $line =~ /^VARREPORT_port/ ) && ( $CLIREPORT_port < 1 ) ) {
        $VARREPORT_port = $line;
        $VARREPORT_port =~ s/.*=//gi;
    }
    if ( ( $line =~ /^VARREPORT_dir/ ) && ( $CLIREPORT_dir < 1 ) ) {
        $VARREPORT_dir = $line;
        $VARREPORT_dir =~ s/.*=//gi;
    }
    $i++;
}
if ( length( $ARGV[0] ) > 1 ) {
    $i = 0;
    while ( $#ARGV >= $i ) {
        $args = "$args $ARGV[$i]";
        $i++;
    }
    if ( $args =~ /--help/i ) {
        print
"allowed run time options: (NOTE: This script is for FTPS[SSL/TLS] transport only!)\n";
        print "  [--date=YYYY-MM-DD] = date override\n";
        print
"  [--filedate-calldate] = override filedate of today with the date of the calls\n";
        print
"  [--hour-offset=X] = print datetime strings with this hour offset\n";
        print
"  [--filename=XXX] = Name to be used for file, variables: YYYY=year, MM=month, DD=day, HH=hour, II=minute, SS=second\n";
        print "  [--campaign=XXX] = Campaign that sales will be pulled from\n";
        print
          "  [--without-camp=XXX] = Campaign that will be excluded from ALL\n";
        print
"  [--sale-statuses=XXX-XXY] = Statuses that are deemed to be \"Sales\". Default SALE\n";
        print
"    NOTE: To include all statuses in the export, use \"--sale-statuses=---ALL---\"\n";
        print
"  [--output-format=XXX] = Format of file. Default \"pipe-standard\"\n";
        print
          "  [--with-inbound=XXX-XXY] = include the following inbound groups\n";
        print
"  [--without-in=XXX-XXY] = inbound groups that will be excluded from ALL\n";
        print
"  [--calltime=XXX] = filter results to only include those calls during this call time\n";
        print
"  [--outbound-calltime-ignore] = for outbound calls ignores call time\n";
        print "  [--totals-only] = print totals of time and calls only\n";
        print
          "  [--ftp-transfer] = Send results file by FTP to another server\n";
        print
"  [--ftp-audio-transfer] = Send associated audio files to FTP server, dated directories\n";
        print
          "  [--ftp-norun] = Stop program when you get to the FTP transfer\n";
        print "  [--ftp-server=XXXXXXXX] = FTP server to send file to\n";
        print "  [--ftp-login=XXXXXXXX] = FTP user\n";
        print "  [--ftp-pass=XXXXXXXX] = FTP pass\n";
        print
"  [--ftp-dir=XXXXXXXX] = remote FTP server directory to post files to\n";
        print "  [--nodatedir] = do not put into dated directories\n";
        print
"  [--with-transfer-audio] = Different method for finding audio, also grabs transfer audio filenames\n";
        print
"  [--skip-rec-xtra] = Do not perform additional recording lookups beyond vicidial_id\n";
        print
"  [--temp-dir=XXX] = If running more than one instance at a time, specify a unique temp directory suffix\n";
        print
"  [--http-user=XXX] = If using tranfer audio, this is the HTTP user needed to grab the recording files\n";
        print
"  [--http-pass=XXX] = If using tranfer audio, this is the HTTP password needed to grab the recording files\n";
        print
"  [--with-did-lookup] = Looks up the DID pattern and name the call came in on if possible\n";
        print
"  [--email-list=test@test.com:test2@test.com] = send email results to these addresses\n";
        print
"  [--email-sender=vicidial@localhost] = sender for the email results\n";
        print
"  [--email-post-audio] = send an email after sending audio over FTP\n";
        print "  [--quiet] = quiet\n";
        print "  [--test] = test\n";
        print "  [--debug] = debugging messages\n";
        print "  [--debugX] = Super debugging messages\n";
        print "\n";
        print "  format options:\n";
        print
"   pipe-standard|csv-standard|tab-standard|pipe-triplep|pipe-vici|html-rec|fixed-as400|tab-QMcustomUSA|tab-SCcustomUSA|tab-CSScustomUSA\n";
        print "\n";
        exit;
    }
    else {
        if ( $args =~ /--debug/i ) {
            $DB = 1;
            print "\n----- DEBUG MODE -----\n\n";
        }
        if ( $args =~ /--debugX/i ) {
            $DBX = 1;
            print "\n----- SUPER DEBUG MODE -----\n\n";
        }
        if ( $args =~ /-quiet/i ) {
            $q = 1;
            $Q = 1;
        }
        if ( $args =~ /-totals-only/i ) { $totals_only = 1; }
        if ( $args =~ /--filedate-calldate/i ) {
            $filedate_calldate = 1;
            if ( !$Q ) {
                print
"\n----- FILEDATE CALLDATE OVERRIDE: $filedate_calldate -----\n\n";
            }
        }
        if ( $args =~ /--hour-offset=/i ) {
            @data_in     = split( /--hour-offset=/, $args );
            $hour_offset = $data_in[1];
            $hour_offset =~ s/ .*//gi;
            if ( !$Q ) { print "\n----- HOUR OFFSET: $hour_offset -----\n\n"; }
        }
        else { $hour_offset = 0; }
        if ( $args =~ /--date=/i ) {
            @data_in  = split( /--date=/, $args );
            $shipdate = $data_in[1];
            $shipdate =~ s/ .*//gi;
            if ( $shipdate =~ /today/ ) {
                $shipdate = "$year-$mon-$mday";
                $time     = $TWOAMsec;
            }
            else {
                if ( $shipdate =~ /yesterday/ ) {
                    $shipdate = "$Tyear-$Tmon-$Tmday";
                    $year     = $Tyear;
                    $mon      = $Tmon;
                    $mday     = $Tmday;
                    $time     = $TWOAMsecY;
                }
                else {
                    @cli_date    = split( "-", $shipdate );
                    $year        = $cli_date[0];
                    $mon         = $cli_date[1];
                    $mday        = $cli_date[2];
                    $cli_date[1] = ( $cli_date[1] - 1 );
                    $time = timelocal( 0, 0, 2, $cli_date[2], $cli_date[1],
                        $cli_date[0] );
                }
            }
            $start_date = $shipdate;
            $start_date =~ s/-//gi;
            if ( !$Q ) {
                print "\n----- DATE OVERRIDE: $shipdate($start_date) -----\n\n";
            }
        }
        else {
            $time = $TWOAMsec;
        }
        if ( $args =~ /--campaign=/i ) {
            @data_in  = split( /--campaign=/, $args );
            $campaign = $data_in[1];
            $campaign =~ s/ .*$//gi;
            $campaignSQL = $campaign;
            if ( $campaignSQL =~ /-/ ) {
                $campaignSQL =~ s/-/','/gi;
            }
            $campaignSQL = "'$campaignSQL'";
        }
        if ( $args =~ /--without-camp=/i ) {
            @data_in     = split( /--without-camp=/, $args );
            $NOTcampaign = $data_in[1];
            $NOTcampaign =~ s/ .*$//gi;
            $NOTcampaignSQL = $NOTcampaign;
            if ( $NOTcampaignSQL =~ /-/ ) {
                $NOTcampaignSQL =~ s/-/','/gi;
            }
            $NOTcampaignSQL = "'$NOTcampaignSQL'";
        }
        if ( $args =~ /--filename=/i ) {
            @data_in  = split( /--filename=/, $args );
            $filename = $data_in[1];
            $filename =~ s/ .*$//gi;
            $filename =~ s/YYYY/$year/gi;
            $filename =~ s/MM/$mon/gi;
            $filename =~ s/DD/$mday/gi;
            $filename =~ s/HH/$hour/gi;
            $filename =~ s/II/$min/gi;
            $filename =~ s/SS/$sec/gi;
            $filename_override = 1;
        }
        if ( $args =~ /--sale-statuses=/i ) {
            @data_in       = split( /--sale-statuses=/, $args );
            $sale_statuses = $data_in[1];
            $sale_statuses =~ s/ .*$//gi;
            if ( $sale_statuses =~ /---ALL---/ ) {
                if ( !$Q ) { print "\n----- EXPORT ALL STATUSES -----\n\n"; }
            }
        }
        if ( $args =~ /--output-format=/i ) {
            @data_in       = split( /--output-format=/, $args );
            $output_format = $data_in[1];
            $output_format =~ s/ .*$//gi;
        }
        if ( $args =~ /--with-inbound=/i ) {
            @data_in      = split( /--with-inbound=/, $args );
            $with_inbound = $data_in[1];
            $with_inbound =~ s/ .*$//gi;
        }
        if ( $args =~ /--without-in=/i ) {
            @data_in         = split( /--without-in=/, $args );
            $NOTwith_inbound = $data_in[1];
            $NOTwith_inbound =~ s/ .*$//gi;
        }
        if ( $args =~ /--calltime=/i ) {
            @data_in   = split( /--calltime=/, $args );
            $call_time = $data_in[1];
            $call_time =~ s/ .*$//gi;
        }
        if ( $args =~ /--outbound-calltime-ignore/i ) {
            $outbound_calltime_ignore = 1;
            if ( !$Q ) {
                print "\n----- IGNORE CALLTIME FOR OUTBOUND -----\n\n";
            }
        }
        if ( $args =~ /--temp-dir=/i ) {
            @data_in  = split( /--temp-dir=/, $args );
            $temp_dir = $data_in[1];
            $temp_dir =~ s/ .*//gi;
            $temp_dir =~ s/:/,/gi;
            if ( $DB > 0 ) { print "\n----- TEMP DIR: $temp_dir -----\n\n"; }
        }
        else { $temp_dir = ''; }
        if ( $args =~ /--http-user=/i ) {
            @data_in   = split( /--http-user=/, $args );
            $http_user = $data_in[1];
            $http_user =~ s/ .*//gi;
            $http_user =~ s/:/,/gi;
            if ( $DB > 0 ) { print "\n----- HTTP USER: $http_user -----\n\n"; }
        }
        if ( $args =~ /--http-pass=/i ) {
            @data_in   = split( /--http-pass=/, $args );
            $http_pass = $data_in[1];
            $http_pass =~ s/ .*//gi;
            $http_pass =~ s/:/,/gi;
            if ( $DB > 0 ) { print "\n----- HTTP PASS: $http_pass -----\n\n"; }
        }
        if ( $args =~ /-ftp-transfer/i ) {
            if ( !$Q ) { print "\n----- FTP TRANSFER MODE -----\n\n"; }
            $ftp_transfer = 1;
        }
        if ( $args =~ /-ftp-audio-transfer/i ) {
            if ( !$Q ) { print "\n----- FTP AUDIO TRANSFER MODE -----\n\n"; }
            $ftp_audio_transfer = 1;
            $wgetbin            = '';
            if ( -e ('/bin/wget') ) { $wgetbin = '/bin/wget'; }
            else {
                if ( -e ('/usr/bin/wget') ) { $wgetbin = '/usr/bin/wget'; }
                else {
                    if ( -e ('/usr/local/bin/wget') ) {
                        $wgetbin = '/usr/local/bin/wget';
                    }
                    else {
                        print "Can't find wget binary! Exiting...\n";
                        exit;
                    }
                }
            }
            $findbin = '';
            if ( -e ('/bin/find') ) { $findbin = '/bin/find'; }
            else {
                if ( -e ('/usr/bin/find') ) { $findbin = '/usr/bin/find'; }
                else {
                    if ( -e ('/usr/local/bin/find') ) {
                        $findbin = '/usr/local/bin/find';
                    }
                    else {
                        print "Can't find find binary! Exiting...\n";
                        exit;
                    }
                }
            }
            $tempdir = "/root/tempaudioexport$temp_dir";
            if ( !-e "$tempdir" ) { `mkdir -p $tempdir`; }
`$findbin $tempdir/ -maxdepth 1 -type f -mtime +0 -print | xargs rm -f`;
            print
"$findbin $tempdir/ -maxdepth 1 -type f -mtime +0 -print | xargs rm -f\n";
        }
        if ( $args =~ /-ftp-norun/i ) {
            if ( !$Q ) { print "\n----- FTP NORUN MODE -----\n\n"; }
            $ftp_norun = 1;
        }
        if ( $args =~ /-with-transfer-audio/i ) {
            if ( !$Q ) { print "\n----- AUDIO TRANSFER LOOKUP MODE -----\n\n"; }
            $with_transfer_audio = 1;
        }
        if ( $args =~ /-skip-rec-xtra/i ) {
            if ( !$Q ) {
                print "\n----- SKIP RECORDING EXTRA LOOKUPS MODE -----\n\n";
            }
            $skip_rec_extra = 1;
        }
        if ( $args =~ /-with-did-lookup/i ) {
            if ( !$Q ) { print "\n----- DID LOOKUP ENABLED -----\n\n"; }
            $with_did_lookup = 1;
        }
        if ( $args =~ /--test/i ) {
            $T    = 1;
            $TEST = 1;
            print "\n----- TESTING -----\n\n";
        }
        if ( $args =~ /--nodatedir/i ) {
            $NODATEDIR = 1;
            if ($DB) { print "\n----- NO DATE DIRECTORIES -----\n\n"; }
        }
        if ( $args =~ /--email-list=/i ) {
            @data_in    = split( /--email-list=/, $args );
            $email_list = $data_in[1];
            $email_list =~ s/ .*//gi;
            $email_list =~ s/:/,/gi;
            print "\n----- EMAIL NOTIFICATION: $email_list -----\n\n";
        }
        else { $email_list = ''; }
        if ( $args =~ /--email-sender=/i ) {
            @data_in      = split( /--email-sender=/, $args );
            $email_sender = $data_in[1];
            $email_sender =~ s/ .*//gi;
            $email_sender =~ s/:/,/gi;
            print "\n----- EMAIL NOTIFICATION SENDER: $email_sender -----\n\n";
        }
        else { $email_sender = 'vicidial@localhost'; }
        if ( $args =~ /--email-post-audio/i ) {
            $email_post_audio = 1;
            print "\n----- EMAIL POST AUDIO: $email_post_audio -----\n\n";
        }
        if ( $args =~ /--ftp-server=/i ) {
            @data_in        = split( /--ftp-server=/, $args );
            $VARREPORT_host = $data_in[1];
            $VARREPORT_host =~ s/ .*//gi;
            $VARREPORT_host =~ s/:/,/gi;
            if ( $DB > 0 ) {
                print "\n----- FTP SERVER: $VARREPORT_host -----\n\n";
            }
        }
        else { $VARREPORT_host = ''; }
        if ( $args =~ /--ftp-login=/i ) {
            @data_in        = split( /--ftp-login=/, $args );
            $VARREPORT_user = $data_in[1];
            $VARREPORT_user =~ s/ .*//gi;
            $VARREPORT_user =~ s/:/,/gi;
            if ( $DB > 0 ) {
                print "\n----- FTP LOGIN: $VARREPORT_user -----\n\n";
            }
        }
        else { $VARREPORT_user = ''; }
        if ( $args =~ /--ftp-pass=/i ) {
            @data_in        = split( /--ftp-pass=/, $args );
            $VARREPORT_pass = $data_in[1];
            $VARREPORT_pass =~ s/ .*//gi;
            $VARREPORT_pass =~ s/:/,/gi;
            if ( $DB > 0 ) { print "\n----- FTP PASS: <SET> -----\n\n"; }
        }
        else { $VARREPORT_pass = ''; }
        if ( $args =~ /--ftp-dir=/i ) {
            @data_in       = split( /--ftp-dir=/, $args );
            $VARREPORT_dir = $data_in[1];
            $VARREPORT_dir =~ s/ .*//gi;
            $VARREPORT_dir =~ s/:/,/gi;
            if ( $DB > 0 ) {
                print "\n----- FTP DIR: $VARREPORT_dir -----\n\n";
            }
        }
        else { $VARREPORT_dir = ''; }
    }
}
else {
    print "no command line options set, using defaults.\n";
}
$server_ip = $VARserver_ip;    # Asterisk server IP
if ( $output_format =~ /^pipe-standard$/ ) {
    $DLT = '|';
    $txt = '.txt';
    print "---- pipe-standard ----\n";
}
if ( $output_format =~ /^csv-standard$/ ) {
    $DLT = "','";
    $txt = '.csv';
    print "---- csv-standard ----\n";
}
if ( $output_format =~ /^tab-standard$/ ) {
    $DLT = "\t";
    $txt = '.txt';
    print "---- tab-standard ----\n";
}
if ( $output_format =~ /^pipe-triplep$/ ) {
    $DLT = '';
    $txt = '.txt';
    print "---- pipe-triplep ----\n";
}
if ( $output_format =~ /^pipe-vici$/ ) {
    $DLT = '|';
    $txt = '.txt';
    print "---- pipe-vici ----\n";
}
if ( $output_format =~ /^html-rec$/ ) {
    $DLT = ' ';
    $txt = '.html';
    print "---- html-rec ----\n";
}
if ( $output_format =~ /^fixed-as400$/ ) {
    $DLT = '';
    $txt = '.txt';
    print "---- fixed-as400 ----\n";
}
if ( $sale_statuses =~ /---ALL---/ ) {
    $sale_statusesSQL  = '';
    $close_statusesSQL = '';
}
else {
    $sale_statusesSQL = $sale_statuses;
    $sale_statusesSQL =~ s/-/','/gi;
    $sale_statusesSQL  = "'$sale_statusesSQL'";
    $close_statusesSQL = $sale_statusesSQL;
    $sale_statusesSQL  = " and vicidial_log.status IN($sale_statusesSQL)";
    $close_statusesSQL =
      " and vicidial_closer_log.status IN($close_statusesSQL)";
}
if ( length($with_inbound) < 2 ) {
    if ( length($NOTwith_inbound) < 2 ) { $with_inboundSQL = ''; }
    else {
        $with_inboundSQL = $NOTwith_inbound;
        $with_inboundSQL =~ s/-/','/gi;
        $with_inboundSQL =
          "vicidial_closer_log.campaign_id NOT IN('$with_inboundSQL')";
    }
}
else {
    $with_inboundSQL = $with_inbound;
    $with_inboundSQL =~ s/-/','/gi;
    $with_inboundSQL = "vicidial_closer_log.campaign_id IN('$with_inboundSQL')";
}
if ( length($campaignSQL) < 2 ) {
    if ( length($NOTcampaignSQL) < 2 ) {
        $campaignSQL = "vicidial_log.campaign_id NOT IN('')";
    }
    else { $campaignSQL = "vicidial_log.campaign_id NOT IN($NOTcampaignSQL)"; }
}
else { $campaignSQL = "vicidial_log.campaign_id IN($campaignSQL)"; }
if ( !$Q ) {
    print "\n\n\n\n\n\n\n\n\n\n\n\n-- AST_VDsales_export.pl --\n\n";
    print
"This program is designed to gather sales from a VICIDIAL outbound-only campaign and post them to a file. \n";
    print "\n";
    print "Campaign:      $campaign    $campaignSQL\n";
    print "Sale Statuses: $sale_statuses     $sale_statusesSQL\n";
    print "Output Format: $output_format\n";
    print "With Inbound:  $with_inbound     $with_inboundSQL\n";
    print "\n";
}
if ( $filedate_calldate > 0 ) { $filedate = "$year$mon$mday"; }
$outfile = "$campaign$US$filedate$US$sale_statuses$txt";
if ( $filename_override > 0 ) { $outfile = $filename; }
$PATHoutfile = "$PATHweb/vicidial/server_reports/$outfile";
open( out, ">$PATHoutfile" )
  || die "Can't open $PATHoutfile: $!\n";
if ( !$VARDB_port ) { $VARDB_port = '3306'; }
use DBI;
$dbhA = DBI->connect( "DBI:mysql:$VARDB_database:$VARDB_server:$VARDB_port",
    "$VARDB_user", "$VARDB_pass" )
  or die "Couldn't connect to database: " . DBI->errstr;
$dbhB = DBI->connect( "DBI:mysql:$VARDB_database:$VARDB_server:$VARDB_port",
    "$VARDB_user", "$VARDB_pass" )
  or die "Couldn't connect to database: " . DBI->errstr;
$TOTAL_SALES = 0;
$timezone    = '-5';
$stmtA       = "SELECT local_gmt FROM servers where server_ip='$server_ip';";
$sthA        = $dbhA->prepare($stmtA) or die "preparing: ", $dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows = $sthA->rows;
if ($DBX) { print "   $sthArows|$stmtA|\n"; }

if ( $sthArows > 0 ) {
    @aryA     = $sthA->fetchrow_array;
    $timezone = $aryA[0];
    $sthA->finish();
}
$offset_timezone = ( $timezone + $hour_offset );
$SQLtimezone     = sprintf( "%10.2f", $timezone );
$SQLtimezone =~ s/\./:/gi;
$SQLtimezone =~ s/:50/:30/gi;
$SQLtimezone =~ s/ //gi;
$SQLoffset_timezone = sprintf( "%10.2f", $offset_timezone );
$SQLoffset_timezone =~ s/\./:/gi;
$SQLoffset_timezone =~ s/:50/:30/gi;
$SQLoffset_timezone =~ s/ //gi;
$convert_tz = "'$SQLtimezone','$SQLoffset_timezone'";

if ( !$Q ) {
    print
"\n----- SQL CONVERT_TZ: $SQLtimezone|$SQLoffset_timezone     $convert_tz -----\n\n";
}
$stmtA =
"SELECT call_time_id,call_time_name,call_time_comments,ct_default_start,ct_default_stop,ct_sunday_start,ct_sunday_stop,ct_monday_start,ct_monday_stop,ct_tuesday_start,ct_tuesday_stop,ct_wednesday_start,ct_wednesday_stop,ct_thursday_start,ct_thursday_stop,ct_friday_start,ct_friday_stop,ct_saturday_start,ct_saturday_stop,ct_state_call_times FROM vicidial_call_times where call_time_id='$call_time';";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",        $dbhA->errstr;
$sthA->execute                 or die "executing: $stmtA ", $dbhA->errstr;
$sthArows = $sthA->rows;
if ($DBX) { print "   $sthArows|$stmtA|\n"; }
if ( $sthArows > 0 ) {
    @aryA                = $sthA->fetchrow_array;
    $Gct_default_start   = $aryA[3];
    $Gct_default_stop    = $aryA[4];
    $Gct_sunday_start    = $aryA[5];
    $Gct_sunday_stop     = $aryA[6];
    $Gct_monday_start    = $aryA[7];
    $Gct_monday_stop     = $aryA[8];
    $Gct_tuesday_start   = $aryA[9];
    $Gct_tuesday_stop    = $aryA[10];
    $Gct_wednesday_start = $aryA[11];
    $Gct_wednesday_stop  = $aryA[12];
    $Gct_thursday_start  = $aryA[13];
    $Gct_thursday_stop   = $aryA[14];
    $Gct_friday_start    = $aryA[15];
    $Gct_friday_stop     = $aryA[16];
    $Gct_saturday_start  = $aryA[17];
    $Gct_saturday_stop   = $aryA[18];
    $sthA->finish();
}
else {
    if ( $DB > 0 ) { print "CALL TIME NOT FOUND: $call_time\n"; }
    $call_time = '';
}
$stmtA =
"select vicidial_log.user,first_name,last_name,address1,address2,city,state,postal_code,vicidial_list.phone_number,vicidial_list.email,security_phrase,vicidial_list.comments,CONVERT_TZ(call_date,$convert_tz),vicidial_list.lead_id,vicidial_users.full_name,vicidial_log.status,vicidial_list.vendor_lead_code,vicidial_list.source_id,vicidial_log.list_id,title,address3,last_local_call_time,uniqueid,length_in_sec,vicidial_list.list_id,vicidial_list.list_id,UNIX_TIMESTAMP(vicidial_log.call_date),vicidial_campaigns.campaign_name,vicidial_campaigns.campaign_cid from vicidial_list,vicidial_log,vicidial_users,vicidial_campaigns where $campaignSQL $sale_statusesSQL and call_date >= '$shipdate 00:00:00' and call_date <= '$shipdate 23:59:59' and vicidial_log.lead_id=vicidial_list.lead_id and vicidial_users.user=vicidial_log.user and vicidial_log.campaign_id=vicidial_campaigns.campaign_id order by call_date;";
if ( $output_format =~ /^tab-QMcustomUSA$|^tab-SCcustomUSA$/ ) {
    $stmtA =
"select vicidial_log.user,8,8,8,8,8,8,8,vicidial_log.phone_number,8,8,8,CONVERT_TZ(call_date,$convert_tz),vicidial_log.lead_id,vicidial_users.full_name,vicidial_log.status,8,8,vicidial_log.list_id,8,8,CONVERT_TZ(call_date,$convert_tz),uniqueid,length_in_sec,vicidial_log.list_id,vicidial_log.list_id,UNIX_TIMESTAMP(vicidial_log.call_date),vicidial_campaigns.campaign_name,vicidial_campaigns.campaign_cid from vicidial_log,vicidial_users,vicidial_campaigns where $campaignSQL $sale_statusesSQL and call_date >= '$shipdate 00:00:00' and call_date <= '$shipdate 23:59:59' and vicidial_users.user=vicidial_log.user and vicidial_log.campaign_id=vicidial_campaigns.campaign_id order by call_date;";
}
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",        $dbhA->errstr;
$sthA->execute                 or die "executing: $stmtA ", $dbhA->errstr;
$sthArows  = $sthA->rows;
$rec_count = 0;
if ($DB) { print "$sthArows|$stmtA|\n"; }
while ( $sthArows > $rec_count ) {
    @aryA                 = $sthA->fetchrow_array;
    $user                 = $aryA[0];
    $first_name           = $aryA[1];
    $last_name            = $aryA[2];
    $address1             = $aryA[3];
    $address2             = $aryA[4];
    $city                 = $aryA[5];
    $state                = $aryA[6];
    $postal_code          = $aryA[7];
    $phone_number         = $aryA[8];
    $email                = $aryA[9];
    $security             = $aryA[10];
    $comments             = $aryA[11];
    $call_date            = $aryA[12];
    $lead_id              = $aryA[13];
    $agent_name           = $aryA[14];
    $status               = $aryA[15];
    $vendor_id            = $aryA[16];
    $source_id            = $aryA[17];
    $list_id              = $aryA[18];
    $title                = $aryA[19];
    $address3             = $aryA[20];
    $last_local_call_time = $aryA[21];
    $vicidial_id          = $aryA[22];
    $uniqueid             = $aryA[22];
    $length_in_sec        = $aryA[23];
    $rank                 = $aryA[24];
    $owner                = $aryA[25];
    $epoch                = $aryA[26];
    $did_name             = $aryA[27];
    $did_pattern          = $aryA[28];
    $outbound             = 'Y';
    $domestic             = 'Y';
    $queue_seconds        = '0';
    $closer               = '';
    &select_format_loop;
    $TOTAL_SALES++;
}
$sthA->finish();
if ( length($with_inboundSQL) > 3 ) {
    $stmtA =
"select vicidial_closer_log.user,first_name,last_name,address1,address2,city,state,postal_code,vicidial_list.phone_number,vicidial_list.email,security_phrase,vicidial_list.comments,CONVERT_TZ(call_date,$convert_tz),vicidial_list.lead_id,vicidial_users.full_name,vicidial_closer_log.status,vicidial_list.vendor_lead_code,vicidial_list.source_id,vicidial_closer_log.list_id,campaign_id,title,address3,last_local_call_time,xfercallid,closecallid,uniqueid,length_in_sec,queue_seconds,vicidial_list.list_id,vicidial_list.list_id,UNIX_TIMESTAMP(vicidial_closer_log.call_date),agent_alert_delay from vicidial_list,vicidial_closer_log,vicidial_users,vicidial_inbound_groups where $with_inboundSQL $close_statusesSQL and call_date >= '$shipdate 00:00:00' and call_date <= '$shipdate 23:59:59' and vicidial_closer_log.lead_id=vicidial_list.lead_id and vicidial_users.user=vicidial_closer_log.user and vicidial_inbound_groups.group_id=vicidial_closer_log.campaign_id order by call_date;";
    if ( $output_format =~ /^tab-QMcustomUSA$|^tab-SCcustomUSA$/ ) {
        $stmtA =
"select vicidial_closer_log.user,8,8,8,8,8,8,8,vicidial_closer_log.phone_number,8,8,8,CONVERT_TZ(call_date,$convert_tz),vicidial_closer_log.lead_id,vicidial_users.full_name,vicidial_closer_log.status,8,8,vicidial_closer_log.list_id,campaign_id,8,8,CONVERT_TZ(call_date,$convert_tz),xfercallid,closecallid,uniqueid,length_in_sec,queue_seconds,vicidial_closer_log.list_id,vicidial_closer_log.list_id,UNIX_TIMESTAMP(vicidial_closer_log.call_date),agent_alert_delay from vicidial_closer_log,vicidial_users,vicidial_inbound_groups where $with_inboundSQL $close_statusesSQL and call_date >= '$shipdate 00:00:00' and call_date <= '$shipdate 23:59:59' and vicidial_users.user=vicidial_closer_log.user and vicidial_inbound_groups.group_id=vicidial_closer_log.campaign_id order by call_date;";
    }
    $sthA = $dbhA->prepare($stmtA) or die "preparing: ",        $dbhA->errstr;
    $sthA->execute                 or die "executing: $stmtA ", $dbhA->errstr;
    $sthArows = $sthA->rows;
    if ($DB) { print "$sthArows|$stmtA|\n"; }
    $rec_count = 0;
    while ( $sthArows > $rec_count ) {
        @aryA                 = $sthA->fetchrow_array;
        $closer               = $aryA[0];
        $first_name           = $aryA[1];
        $last_name            = $aryA[2];
        $address1             = $aryA[3];
        $address2             = $aryA[4];
        $city                 = $aryA[5];
        $state                = $aryA[6];
        $postal_code          = $aryA[7];
        $phone_number         = $aryA[8];
        $email                = $aryA[9];
        $security             = $aryA[10];
        $comments             = $aryA[11];
        $call_date            = $aryA[12];
        $lead_id              = $aryA[13];
        $closer_name          = $aryA[14];
        $status               = $aryA[15];
        $vendor_id            = $aryA[16];
        $source_id            = $aryA[17];
        $list_id              = $aryA[18];
        $campaign_id          = $aryA[19];
        $title                = $aryA[20];
        $address3             = $aryA[21];
        $last_local_call_time = $aryA[22];
        $xfercallid           = $aryA[23];
        $vicidial_id          = $aryA[24];
        $uniqueid             = $aryA[25];
        $length_in_sec        = $aryA[26];
        $queue_seconds        = $aryA[27];
        $rank                 = $aryA[28];
        $owner                = $aryA[29];
        $epoch                = $aryA[30];
        $agent_alert_delay    = int( $aryA[31] / 1000 );
        $outbound             = 'N';
        $domestic             = 'Y';
        $user                 = '';
        $agent_name           = '';
        $stmtB =
"select vicidial_xfer_log.user,full_name from vicidial_xfer_log,vicidial_users where lead_id='$lead_id' and closer='$closer' and xfercallid='$xfercallid' and call_date >= '$shipdate 00:00:00' and call_date <= '$shipdate 23:59:59' and vicidial_users.user=vicidial_xfer_log.user order by call_date desc limit 1;";
        $sthB = $dbhB->prepare($stmtB) or die "preparing: ", $dbhB->errstr;
        $sthB->execute or die "executing: $stmtB ",          $dbhB->errstr;
        $sthBrows = $sthB->rows;

        if ( $sthBrows > 0 ) {
            @aryB       = $sthB->fetchrow_array;
            $user       = $aryB[0];
            $agent_name = $aryB[1];
        }
        $sthB->finish();
        &select_format_loop;
        $TOTAL_SALES++;
    }
    $sthA->finish();
}
close(out);
if ( ( length($Ealert) > 5 ) && ( length($email_list) > 3 ) ) {
    print "Sending email: $email_list\n";
    use MIME::QuotedPrint;
    use MIME::Base64;
    use Mail::Sendmail;
    $mailsubject = "VICIDIAL Lead Export $outfile";
    %mail        = (
        To      => "$email_list",
        From    => "$email_sender",
        Subject => "$mailsubject",
    );
    $boundary             = "====" . time() . "====";
    $mail{'content-type'} = "multipart/mixed; boundary=\"$boundary\"";
    $message              = encode_qp(
"VICIDIAL Lead Export:\n\n Attachment: $outfile\n Total Records: $TOTAL_SALES\n"
    );
    $Zfile = "$PATHoutfile";
    open( F, $Zfile ) or die "Cannot read $Zfile: $!";
    binmode F;
    undef $/;
    $attachment = encode_base64(<F>);
    close F;
    $boundary = '--' . $boundary;
    $mail{body} .= "$boundary\n";
    $mail{body} .= "Content-Type: text/plain; charset=\"iso-8859-1\"\n";
    $mail{body} .= "Content-Transfer-Encoding: quoted-printable\n\n";
    $mail{body} .= "$message\n";
    $mail{body} .= "$boundary\n";
    $mail{body} .=
      "Content-Type: application/octet-stream; name=\"$outfile\"\n";
    $mail{body} .= "Content-Transfer-Encoding: base64\n";
    $mail{body} .= "Content-Disposition: attachment; filename=\"$outfile\"\n\n";
    $mail{body} .= "$attachment\n";
    $mail{body} .= "$boundary";
    $mail{body} .= "--\n";
    sendmail(%mail) or die $mail::Sendmail::error;
    print "ok. log says:\n", $mail::sendmail::log; ### print mail log for status
}
if ( $ftp_transfer > 0 ) {
    $FTPdb = 0;
    if ( $DBX > 0 ) { $FTPdb = 1; }
    use Net::FTPSSL;
    if ( !$Q ) {
        print
"Sending File Over FTPS: $outfile   ($VARREPORT_user @ $VARREPORT_host)\n";
    }
    if ( $VARFTP_encrypt eq "IMP_CRYPT" ) {
        $ftps = Net::FTPSSL->new(
            "$VARREPORT_host",
            Port       => $VARREPORT_port,
            Encryption => IMP_CRYPT,
            Debug      => $FTPdb
        );
    }
    else {
        $ftps = Net::FTPSSL->new(
            "$VARREPORT_host",
            Port       => $VARREPORT_port,
            Encryption => EXP_CRYPT,
            Debug      => $FTPdb
        );
    }
    if ($DBX) {
        print STDERR "DEBUG: auth: ($VARREPORT_user|$VARREPORT_pass)\n";
    }
    $ftps->login( $VARREPORT_user, $VARREPORT_pass );
    $ftps->cwd("$VARREPORT_dir");
    $ftps->binary();
    $ftps->put( "$PATHweb/vicidial/server_reports/$outfile", "$outfile" );
    $ftps->quit;
}
if (   ( ($DB) || ( $totals_only > 0 ) )
    && ( $output_format =~ /^tab-QMcustomUSA$|^tab-SCcustomUSA$/ ) )
{
    if ( $OUTtalk > 0 ) { $OUTtalkmin = ( $OUTtalk / 60 ); }
    if ( $INtalk > 0 )  { $INtalkmin  = ( $INtalk / 60 ); }
    $OUTtalkmin = sprintf( "%10.2f", $OUTtalkmin );
    $INtalkmin  = sprintf( "%10.2f", $INtalkmin );
    $OUTcalls   = sprintf( "%10s",   $OUTcalls );
    $INcalls    = sprintf( "%10s",   $INcalls );
    $OUTtalk    = sprintf( "%10s",   $OUTtalk );
    $INtalk     = sprintf( "%10s",   $INtalk );
    print "OUTBOUND CALLS:   $OUTcalls\n";
    print "OUTBOUND SECONDS: $OUTtalk\n";
    print "OUTBOUND MINUTES: $OUTtalkmin\n";
    print "INBOUND CALLS:    $INcalls\n";
    print "INBOUND SECONDS:  $INtalk\n";
    print "INBOUND MINUTES:  $INtalkmin\n";
}
if ( $ftp_audio_transfer > 0 ) {
    use Net::FTPSSL;
    opendir( FILE, "$tempdir/" );
    @FILES = readdir(FILE);
    if ( !$Q )            { print "Sending Audio Over FTPS: $#FILES\n"; }
    if ( $ftp_norun > 0 ) { exit; }
    $i = 0;
    foreach (@FILES) {
        if ( ( length( $FILES[$i] ) > 4 ) && ( !-d "$tempdir/$FILES[$i]" ) ) {
            if ( !$Q ) {
                print
"Sending File Over FTPS: $FILES[$i]   ($VARREPORT_user @ $VARREPORT_host)\n";
            }
            if ( $VARFTP_encrypt eq "IMP_CRYPT" ) {
                $ftps = Net::FTPSSL->new(
                    "$VARREPORT_host",
                    Port       => $VARREPORT_port,
                    Encryption => IMP_CRYPT,
                    Debug      => $FTPdb
                );
            }
            else {
                $ftps = Net::FTPSSL->new(
                    "$VARREPORT_host",
                    Port       => $VARREPORT_port,
                    Encryption => EXP_CRYPT,
                    Debug      => $FTPdb
                );
            }
            if ($DBX) {
                print STDERR "DEBUG: auth: ($VARREPORT_user|$VARREPORT_pass)\n";
            }
            $ftps->login( $VARREPORT_user, $VARREPORT_pass );
            if ( length($VARREPORT_dir) > 0 ) { $ftps->cwd("$VARREPORT_dir"); }
            if ( $NODATEDIR < 1 ) {
                if ( $YEARDIR > 0 ) {
                    $ftps->mkdir("$year");
                    $ftps->cwd("$year");
                }
                $ftps->mkdir("$start_date");
                $ftps->cwd("$start_date");
            }
            $start_date_PATH = "$start_date/";
            $ftps->binary();
            $ftps->put( "$tempdir/$FILES[$i]", "$FILES[$i]" );
            $ftps->quit;
        }
        $i++;
    }
}
$secY  = time();
$secZ  = ( $secY - $secX );
$secZm = ( $secZ / 60 );
if ( !$Q ) { print "SALES EXPORT FOR $shipdate: $outfile\n"; }
if ( !$Q ) { print "TOTAL SALES: $TOTAL_SALES\n"; }
if ( !$Q ) { print "TOTAL EXCLUDED BY CALLTIME: $CALLTIME_KICK\n"; }
if ( !$Q ) {
    print "script execution time in seconds: $secZ     minutes: $secZm\n";
}
if (   ( length($Ealert) > 5 )
    && ( length($email_list) > 3 )
    && ( $email_post_audio > 0 ) )
{
    print "Sending post-FTP email: $email_list\n";
    use MIME::QuotedPrint;
    use MIME::Base64;
    use Mail::Sendmail;
    $mailsubject = "VICIDIAL Lead Export POST AUDIO $outfile";
    %mail        = (
        To      => "$email_list",
        From    => "$email_sender",
        Subject => "$mailsubject",
    );
    $boundary             = "====" . time() . "====";
    $mail{'content-type'} = "multipart/mixed; boundary=\"$boundary\"";
    $message              = encode_qp(
        "VICIDIAL Lead Export POST AUDIO:\n\n Total Records: $TOTAL_SALES\n");
    $boundary = '--' . $boundary;
    $mail{body} .= "$boundary\n";
    $mail{body} .= "Content-Type: text/plain; charset=\"iso-8859-1\"\n";
    $mail{body} .= "Content-Transfer-Encoding: quoted-printable\n\n";
    $mail{body} .= "$message\n";
    $mail{body} .= "$boundary\n";
    $mail{body} .= "--\n";
    sendmail(%mail) or die $mail::Sendmail::error;
    print "ok. log says:\n", $mail::sendmail::log; ### print mail log for status
}
exit;

sub select_format_loop {
    $within_calltime = 1;
    if ( length($call_time) > 0 ) {
        $CTtarget = ( $secX - 10 );
        ( $Csec, $Cmin, $Chour, $Cmday, $Cmon, $Cyear, $Cwday, $Cyday, $Cisdst )
          = localtime($epoch);
        if ( $Chour < 10 ) { $Chour = "0$Chour"; }
        if ( $Cmin < 10 )  { $Cmin  = "0$Cmin"; }
        $CThourminute = "$Chour$Cmin";
        $CTstart      = $Gct_default_start;
        $CTstop       = $Gct_default_stop;
        if (   ( $Cwday == 0 )
            && ( ( $Gct_sunday_start > 0 ) && ( $Gct_sunday_stop > 0 ) ) )
        {
            $CTstart = $Gct_sunday_start;
            $CTstop  = $Gct_sunday_stop;
        }
        if (   ( $Cwday == 1 )
            && ( ( $Gct_monday_start > 0 ) && ( $Gct_monday_stop > 0 ) ) )
        {
            $CTstart = $Gct_monday_start;
            $CTstop  = $Gct_monday_stop;
        }
        if (   ( $Cwday == 2 )
            && ( ( $Gct_tuesday_start > 0 ) && ( $Gct_tuesday_stop > 0 ) ) )
        {
            $CTstart = $Gct_tuesday_start;
            $CTstop  = $Gct_tuesday_stop;
        }
        if (   ( $Cwday == 3 )
            && ( ( $Gct_wednesday_start > 0 ) && ( $Gct_wednesday_stop > 0 ) ) )
        {
            $CTstart = $Gct_wednesday_start;
            $CTstop  = $Gct_wednesday_stop;
        }
        if (   ( $Cwday == 4 )
            && ( ( $Gct_thursday_start > 0 ) && ( $Gct_thursday_stop > 0 ) ) )
        {
            $CTstart = $Gct_thursday_start;
            $CTstop  = $Gct_thursday_stop;
        }
        if (   ( $Cwday == 5 )
            && ( ( $Gct_friday_start > 0 ) && ( $Gct_friday_stop > 0 ) ) )
        {
            $CTstart = $Gct_friday_start;
            $CTstop  = $Gct_friday_stop;
        }
        if (   ( $Cwday == 6 )
            && ( ( $Gct_saturday_start > 0 ) && ( $Gct_saturday_stop > 0 ) ) )
        {
            $CTstart = $Gct_saturday_start;
            $CTstop  = $Gct_saturday_stop;
        }
        if ( ( $CThourminute < $CTstart ) || ( $CThourminute > $CTstop ) ) {
            if ( $DB > 0 ) {
                print
"Call is outside of defined call time: $CThourminute|$Cwday|   |$CTstart|$CTstop| \n";
            }
            $within_calltime = 0;
        }
    }
    if (   ( $within_calltime > 0 )
        || ( ( $outbound_calltime_ignore > 0 ) && ( $outbound =~ /Y/ ) ) )
    {
        $str = '';
        if ($T) {
            $agent_name  = 'Joe Agent';
            $closer_name = 'Jane Closer';
            $security    = '4111111111111111';
            $comments    = 'VISA';
            $phone_number =~ s/^\d\d\d\d\d/23456/gi;
            $address1     =~ s/^..../1234 /gi;
        }
        if ( $with_transfer_audio < 1 ) {
            $ivr_id       = '0';
            $ivr_filename = '';
            $stmtB =
"select recording_id,filename,location from recording_log where lead_id='$lead_id' and vicidial_id='$vicidial_id' and start_time >= '$shipdate 00:00:00' and start_time <= '$shipdate 23:59:59' order by start_time desc limit 1;";
            $sthB = $dbhB->prepare($stmtB) or die "preparing: ", $dbhB->errstr;
            $sthB->execute or die "executing: $stmtB ",          $dbhB->errstr;
            $sthBrows   = $sthB->rows;
            $rec_countB = 0;
            while ( $sthBrows > $rec_countB ) {
                @aryB         = $sthB->fetchrow_array;
                $ivr_id       = $aryB[0];
                $ivr_filename = $aryB[1];
                $ivr_location = $aryB[2];
                $rec_countB++;
            }
            $sthB->finish();
            if ( ( $sthBrows < 1 ) && ( $skip_rec_extra < 1 ) ) {
                $stmtB =
"select recording_id,filename,location from recording_log where lead_id='$lead_id' and start_time >= '$shipdate 00:00:00' and start_time <= '$shipdate 23:59:59' order by length_in_sec desc limit 1;";
                $sthB = $dbhB->prepare($stmtB)
                  or die "preparing: ", $dbhB->errstr;
                $sthB->execute or die "executing: $stmtB ", $dbhB->errstr;
                $sthBrows   = $sthB->rows;
                $rec_countB = 0;
                while ( $sthBrows > $rec_countB ) {
                    @aryB         = $sthB->fetchrow_array;
                    $ivr_id       = $aryB[0];
                    $ivr_filename = $aryB[1];
                    $ivr_location = $aryB[2];
                    $rec_countB++;
                }
                $sthB->finish();
            }
            if ( ( length($ivr_id) < 3 ) && ( $skip_rec_extra < 1 ) ) {
                $stmtB =
"select recording_id,filename,location from recording_log where lead_id='$lead_id' order by length_in_sec desc limit 1;";
                $sthB = $dbhB->prepare($stmtB)
                  or die "preparing: ", $dbhB->errstr;
                $sthB->execute or die "executing: $stmtB ", $dbhB->errstr;
                $sthBrows   = $sthB->rows;
                $rec_countB = 0;
                while ( $sthBrows > $rec_countB ) {
                    @aryB         = $sthB->fetchrow_array;
                    $ivr_id       = $aryB[0];
                    $ivr_filename = $aryB[1];
                    $ivr_location = $aryB[2];
                    $rec_countB++;
                }
                $sthB->finish();
                if ( length($ivr_id) < 3 ) {
                    $stmtB =
"select recording_id,filename,location from recording_log where filename LIKE \"%$phone_number%\" order by length_in_sec desc limit 1;";
                    $sthB = $dbhB->prepare($stmtB)
                      or die "preparing: ", $dbhB->errstr;
                    $sthB->execute or die "executing: $stmtB ", $dbhB->errstr;
                    $sthBrows   = $sthB->rows;
                    $rec_countB = 0;
                    while ( $sthBrows > $rec_countB ) {
                        @aryB         = $sthB->fetchrow_array;
                        $ivr_id       = $aryB[0];
                        $ivr_filename = $aryB[1];
                        $ivr_location = $aryB[2];
                        $rec_countB++;
                    }
                    $sthB->finish();
                }
            }
            $recordings_ct = $rec_countB;
            if (   ( $ftp_audio_transfer > 0 )
                && ( length($ivr_filename) > 3 )
                && ( length($ivr_location) > 5 ) )
            {
                @ivr_path    = split( /\//, $ivr_location );
                $path_file   = $ivr_path[$#ivr_path];
                $wget_output = " -q";
                $wget_http   = "";
                if ( $DBX > 0 ) { $wget_output = ''; }
                if ( ( length($http_user) > 0 ) && ( length($http_pass) > 0 ) )
                {
                    $wget_http =
                      " --http-user=$http_user --http-password=$http_pass";
                }
                $wget_cmd =
"$wgetbin$wget_output$wget_http --output-document=$tempdir/$path_file $ivr_location";
                if ( $DBX > 0 ) { print "$wget_cmd\n"; }
                `$wget_cmd `;
            }
        }
        else {
            $ivr_id       = '0';
            $ivr_filename = '';
            $ivr_location = '';
            $stmtB =
"select recording_id,filename,location from recording_log where vicidial_id='$vicidial_id' and start_time >= '$shipdate 00:00:00' and start_time <= '$shipdate 23:59:59' order by start_time limit 10;";
            $sthB = $dbhB->prepare($stmtB) or die "preparing: ", $dbhB->errstr;
            $sthB->execute or die "executing: $stmtB ",          $dbhB->errstr;
            $sthBrows   = $sthB->rows;
            $rec_countB = 0;

            while ( $sthBrows > $rec_countB ) {
                @aryB = $sthB->fetchrow_array;
                if ( $rec_countB > 0 ) {
                    $ivr_id       .= "|";
                    $ivr_filename .= "|";
                }
                $ivr_id .= "$aryB[0]";
                $ivr_location = "$aryB[2]";
                @ivr_path     = split( /\//, $ivr_location );
                $path_file    = $ivr_path[$#ivr_path];
                $ivr_filename .= "$path_file";
                $rec_countB++;
                if ( $ftp_audio_transfer > 0 ) {
                    $wget_output = " -q";
                    $wget_http   = "";
                    if ( $DBX > 0 ) { $wget_output = ''; }
                    if (   ( length($http_user) > 0 )
                        && ( length($http_pass) > 0 ) )
                    {
                        $wget_http =
                          " --http-user=$http_user --http-password=$http_pass";
                    }
                    $wget_cmd =
"$wgetbin$wget_output$wget_http --output-document=$tempdir/$path_file $aryB[2]";
                    if ( $DBX > 0 ) { print "$wget_cmd\n"; }
                    `$wget_cmd `;
                }
            }
            $sthB->finish();
            $recordings_ct = $rec_countB;
            if ( $skip_rec_extra < 1 ) {
                $more_calls[0] = '';
                $stmtB =
"select closecallid,length_in_sec,queue_seconds,agent_alert_delay from vicidial_closer_log,vicidial_inbound_groups where lead_id='$lead_id' and call_date >= '$call_date' and call_date <= '$shipdate 23:59:59' and campaign_id=group_id order by call_date limit 10;";
                $sthB = $dbhB->prepare($stmtB)
                  or die "preparing: ", $dbhB->errstr;
                $sthB->execute or die "executing: $stmtB ", $dbhB->errstr;
                $sthBrows = $sthB->rows;
                if ( $DBX > 0 ) { print "$sthBrows|$stmtB\n"; }
                $rec_countB = 0;
                while ( $sthBrows > $rec_countB ) {
                    @aryB                    = $sthB->fetchrow_array;
                    $more_calls[$rec_countB] = "$aryB[0]";
                    $Xagent_alert_delay      = int( $aryB[3] / 1000 );
                    $length_in_sec =
                      ( ( $length_in_sec + $aryB[1] ) - $Xagent_alert_delay );
                    $queue_seconds = ( $queue_seconds + $aryB[2] );
                    $rec_countB++;
                }
                $sthB->finish();
                $u = 0;
                while ( $sthBrows > $u ) {
                    $closecallid = $more_calls[$u];
                    $stmtB =
"select recording_id,filename,location from recording_log where vicidial_id='$closecallid' and start_time >= '$shipdate 00:00:00' and start_time <= '$shipdate 23:59:59' order by start_time limit 10;";
                    $sthB = $dbhB->prepare($stmtB)
                      or die "preparing: ", $dbhB->errstr;
                    $sthB->execute or die "executing: $stmtB ", $dbhB->errstr;
                    $sthBrowsR = $sthB->rows;
                    if ( $DBX > 0 ) { print "$sthBrowsR|$stmtB\n"; }
                    $rec_countBR = 0;
                    while ( $sthBrowsR > $rec_countBR ) {
                        @aryB = $sthB->fetchrow_array;
                        if ( length($ivr_id) > 1 ) {
                            $ivr_id       .= "|";
                            $ivr_filename .= "|";
                        }
                        $ivr_id .= "$aryB[0]";
                        $ivr_location = "$aryB[2]";
                        @ivr_path     = split( /\//, $ivr_location );
                        $path_file    = $ivr_path[$#ivr_path];
                        $ivr_filename .= "$path_file";
                        $rec_countBR++;
                        if ( $ftp_audio_transfer > 0 ) {
                            $wget_output = " -q";
                            $wget_http   = "";
                            if ( $DBX > 0 ) { $wget_output = ''; }
                            if (   ( length($http_user) > 0 )
                                && ( length($http_pass) > 0 ) )
                            {
                                $wget_http =
" --http-user=$http_user --http-password=$http_pass";
                            }
                            $wget_cmd =
"$wgetbin$wget_output$wget_http --output-document=$tempdir/$path_file $aryB[2]";
                            if ( $DBX > 0 ) { print "$wget_cmd\n"; }
                            `$wget_cmd `;
                        }
                    }
                    $sthB->finish();
                    $u++;
                }
            }
        }
        if ( ( $with_did_lookup > 0 ) && ( $outbound =~ /N/ ) ) {
            $did_pattern = '';
            $did_name    = '';
            $did_date    = '';
            $stmtB =
"select did_pattern,did_description,CONVERT_TZ(call_date,$convert_tz) from vicidial_inbound_dids vid,vicidial_did_log vdl where uniqueid='$uniqueid' and call_date >= '$shipdate 00:00:00' and call_date <= '$call_date' and vid.did_id=vdl.did_id order by call_date desc limit 1;";
            if ( $DBX > 0 ) { print "$stmtB\n"; }
            $sthB = $dbhB->prepare($stmtB) or die "preparing: ", $dbhB->errstr;
            $sthB->execute or die "executing: $stmtB ",          $dbhB->errstr;
            $sthBrows = $sthB->rows;

            if ( $sthBrows > 0 ) {
                @aryB        = $sthB->fetchrow_array;
                $did_pattern = "$aryB[0]";
                $did_name    = "$aryB[1]";
                $did_date    = "$aryB[2]";
                $sthB->finish();
            }
            else {
                $stmtB =
"select vc.campaign_cid,vc.campaign_name,CONVERT_TZ(call_date,$convert_tz) from vicidial_campaigns vc,vicidial_log vl where lead_id='$lead_id' and call_date >= '$shipdate 00:00:00' and call_date <= '$call_date' and vc.campaign_id=vl.campaign_id order by call_date desc limit 1;";
                if ( $DBX > 0 ) { print "$stmtB\n"; }
                $sthB = $dbhB->prepare($stmtB)
                  or die "preparing: ", $dbhB->errstr;
                $sthB->execute or die "executing: $stmtB ", $dbhB->errstr;
                $sthBrows = $sthB->rows;
                if ( $sthBrows > 0 ) {
                    @aryB        = $sthB->fetchrow_array;
                    $did_pattern = "$aryB[0]";
                    $did_name    = "$aryB[1]";
                    $did_date    = "$aryB[2]";
                    $sthB->finish();
                }
            }
        }
        if   ( $status =~ /UPSELL/ ) { $UPSELL = 'L5'; }
        else                         { $UPSELL = 'N'; }
        if ( $output_format =~ /^pipe-standard$/ ) {
            $str =
"$first_name|$last_name|$address1|$address2|$city|$state|$postal_code|$phone_number|$email|$security|$comments|$call_date|$lead_id|$list_id|$user|$agent_name|$status|$vendor_id|$source_id|$campaign|$campaign_id|$ivr_id|$closer|$closer_name|$rank|$owner|\n";
        }
        if ( $output_format =~ /^csv-standard$/ ) {
            $str =
"\"$first_name\",\"$last_name\",\"$address1\",\"$address2\",\"$city\",\"$state\",\"$postal_code\",\"$phone_number\",\"$email\",\"$security\",\"$comments\",\"$call_date\",\"$lead_id\",\"$list_id\",\"$user\",\"$agent_name\",\"$status\",\"$vendor_id\",\"$source_id\",\"$campaign\",\"$campaign_id\",\"$ivr_id\",\"$closer\",\"$closer_name\",\"$rank\",\"$owner\"\r\n";
        }
        if ( $output_format =~ /^tab-standard$/ ) {
            $str =
"$first_name\t$last_name\t$address1\t$address2\t$city\t$state\t$postal_code\t$phone_number\t$email\t$security\t$comments\t$call_date\t$lead_id\t$list_id\t$user\t$agent_name\t$status\t$vendor_id\t$source_id\t$campaign\t$campaign_id\t$ivr_id\t$closer\t$closer_name\t$rank\t$owner\t\n";
        }
        if ( $output_format =~ /^pipe-triplep$/ ) {
            $str =
"$user|$agent_name|$closer|$closer_name|$call_date|$status|$first_name|$last_name|$phone_number|$address1|$address2|$city|$state|$postal_code|$comments|$security|$email|$vendor_id|$source_id|$lead_id|$list_id|$campaign|$campaign_id|$ivr_id|\n";
        }
        if ( $output_format =~ /^pipe-vici$/ ) {
            $str =
"VDAD|$agent_name|$first_name|$last_name|$address1|$address2|$city|$state|$postal_code|$phone_number|$ivr_id|DU|$UPSELL|N|||$security|$comments||||||$call_date|CBDISC|$email\r\n";
        }
        if ( $output_format =~ /^html-rec$/ ) {
            $str =
"$user|$agent_name|$closer|$closer_name|$call_date|$status|$first_name|$last_name|$phone_number|$address1|$address2|$city|$state|$postal_code|$comments|$security|$email|$vendor_id|$source_id|$lead_id|$list_id|$campaign|$campaign_id|<a href=\"$ivr_location\">$ivr_id</a>|\n";
        }
        if ( $output_format =~ /^fixed-as400$/ ) {
            $vendor_id = sprintf( "%-10s", $vendor_id );
            while ( length($vendor_id) > 10 ) { $vendor_id =~ s/.$//gi; }
            $title = sprintf( "%-10s", $title );
            while ( length($title) > 10 ) { $title =~ s/.$//gi; }
            $first_name = sprintf( "%-15s", $first_name );
            while ( length($first_name) > 15 ) { $first_name =~ s/.$//gi; }
            $last_name = sprintf( "%-20s", $last_name );
            while ( length($last_name) > 20 ) { $last_name =~ s/.$//gi; }
            $address1 = sprintf( "%-30s", $address1 );
            while ( length($address1) > 30 ) { $address1 =~ s/.$//gi; }
            $address2 = sprintf( "%-30s", $address2 );
            while ( length($address2) > 30 ) { $address2 =~ s/.$//gi; }
            $address3 = sprintf( "%-30s", $address3 );
            while ( length($address3) > 30 ) { $address3 =~ s/.$//gi; }
            $city = sprintf( "%-50s", $city );
            while ( length($city) > 50 ) { $city =~ s/.$//gi; }
            $postal_code = sprintf( "%-9s", $postal_code );
            while ( length($postal_code) > 9 ) { $postal_code =~ s/.$//gi; }
            $phone_number = sprintf( "%-20s", $phone_number );
            while ( length($phone_number) > 20 ) { $phone_number =~ s/.$//gi; }
            @dtsplit   = split( " ", $last_local_call_time );
            @datesplit = split( "-", $dtsplit[0] );
            $timesplit = substr( $dtsplit[1], 0, 5 );
            $formatted_date =
              "$datesplit[1]$datesplit[2]$datesplit[0]$timesplit";
            $user = sprintf( "%-4s", $user );
            if ( $status =~ /^AA$/ )     { $status = 'A'; }
            if ( $status =~ /^A$/ )      { $status = 'A'; }
            if ( $status =~ /^B$/ )      { $status = 'B'; }
            if ( $status =~ /^N$/ )      { $status = 'N'; }
            if ( $status =~ /^NA$/ )     { $status = 'N'; }
            if ( $status =~ /^NP$/ )     { $status = 'N'; }
            if ( $status =~ /^PU$/ )     { $status = 'N'; }
            if ( $status =~ /^DROP$/ )   { $status = 'N'; }
            if ( $status =~ /^SALE$/ )   { $status = 'AP'; }
            if ( $status =~ /^A6$/ )     { $status = 'A6'; }
            if ( $status =~ /^DC$/ )     { $status = 'D'; }
            if ( $status =~ /^DNC$/ )    { $status = 'DC'; }
            if ( $status =~ /^DNCL$/ )   { $status = 'DC'; }
            if ( $status =~ /^DIED$/ )   { $status = 'DD'; }
            if ( $status =~ /^COMP$/ )   { $status = 'DD'; }
            if ( $status =~ /^DEC$/ )    { $status = 'DD'; }
            if ( $status =~ /^ERI$/ )    { $status = 'DD'; }
            if ( $status =~ /^INCALL$/ ) { $status = 'DD'; }
            if ( $status =~ /^SP$/ )     { $status = 'DD'; }
            if ( $status =~ /^WRON$/ )   { $status = 'DD'; }
            if ( $status =~ /^HBED$/ )   { $status = 'DD'; }
            if ( $status =~ /^CALLBK$/ ) { $status = 'A6'; }
            if ( $status =~ /^HAP1$/ )   { $status = 'NI'; }
            if ( $status =~ /^HAP2$/ )   { $status = 'NI'; }
            if ( $status =~ /^NI$/ )     { $status = 'NI'; }
            $status = sprintf( "%-16s", $status );
            while ( length($status) > 16 ) { $status =~ s/.$//gi; }
            $user =~ s/VDAD/    /gi;
            $UK = 'UK';
            $str =
"$vendor_id$title$first_name$last_name$address1$address2$address3$city$postal_code$phone_number$formatted_date$status$user$UK\r\n";
        }
        if ( $output_format =~ /^tab-QMcustomUSA$/ ) {
            $uniqueid =~ s/\.00000//gi;
            $uniqueid =~ s/\.0000//gi;
            $uniqueid =~ s/\.000//gi;
            $uniqueid =~ s/\.00//gi;
            $uniqueid =~ s/\.0//gi;
            $uniqueid =~ s/\D//gi;
            @call_date_array = split( / /, $call_date );
            while ( length($phone_number) > 10 ) { $phone_number =~ s/^.//gi; }
            $phone_areacode = substr( $phone_number, 0, 3 );
            if ( length($closer) < 1 )    { $closer = $user; }
            if ( $closer =~ /VDCL|VDAD/ ) { $closer = '-'; }
            $application   = substr( $did_name, 0, 4 );
            $queue_seconds = int( $queue_seconds + .5 );
            $talk_seconds =
              ( ( $length_in_sec - $queue_seconds ) - $agent_alert_delay );
            if ( $talk_seconds < 0 ) { $talk_seconds = 0; }
            $dispo_time = 0;

            if ( $uniqueidLIST !~ /\|$uniqueid\|/ ) {
                $str =
"103$uniqueid\t$call_date_array[0]\t$call_date_array[1]\t$phone_areacode\t$phone_number\t$did_pattern\t$closer\t$queue_seconds\t$talk_seconds\t$dispo_time\t$application\t-\t$ivr_filename\t$outbound\t$domestic\t\n";
                $uniqueidLIST .= "$uniqueid|";
                if ( $DBX > 0 ) {
                    print "UNIQUE: -----$uniqueidLIST-----$uniqueid";
                }
                if ( $outbound =~ /Y/ ) {
                    $OUTtalk = ( $OUTtalk + $talk_seconds );
                    $OUTcalls++;
                }
                else { $INtalk = ( $INtalk + $talk_seconds ); $INcalls++; }
            }
        }
        if ( $output_format =~ /^tab-SCcustomUSA$/ ) {
            $stmtB =
"select CONVERT_TZ(call_date,$convert_tz),order_id,appointment_date,appointment_time,call_notes from vicidial_call_notes where lead_id='$lead_id' and vicidial_id='$uniqueid' and call_date >= '$shipdate 00:00:00' and call_date <= '$shipdate 23:59:59' order by call_date desc limit 1;";
            $sthB = $dbhB->prepare($stmtB) or die "preparing: ", $dbhB->errstr;
            $sthB->execute or die "executing: $stmtB ",          $dbhB->errstr;
            $sthBrows = $sthB->rows;
            if ($DB) { print "$sthBrows|$stmtB|\n"; }
            $rec_countB = 0;
            while ( $sthBrows > $rec_countB ) {
                @aryB                  = $sthB->fetchrow_array;
                $appointment_call_date = $aryB[0];
                $order_id              = $aryB[1];
                $appointment_date      = $aryB[2];
                $appointment_time      = $aryB[3];
                $call_notes            = $aryB[4];
                $rec_countB++;
            }
            $sthB->finish();
            $uniqueid =~ s/\.00000//gi;
            $uniqueid =~ s/\.0000//gi;
            $uniqueid =~ s/\.000//gi;
            $uniqueid =~ s/\.00//gi;
            $uniqueid =~ s/\.0//gi;
            $uniqueid =~ s/\D//gi;
            @call_date_array  = split( / /, $call_date );
            @call_date_format = split( /-/, $call_date_array[0] );
            $call_date_array[0] =
              "$call_date_format[1]-$call_date_format[2]-$call_date_format[0]";
            @appointment_date_array  = split( / /, $appointment_date );
            @appointment_date_format = split( /-/, $appointment_date_array[0] );
            $appointment_date_array[0] =
"$appointment_date_format[1]-$appointment_date_format[2]-$appointment_date_format[0]";
            $appointment_date =
              "$appointment_date_array[0] $appointment_date_array[1]";
            @appointment_call_date_array = split( / /, $appointment_call_date );
            @appointment_call_date_format =
              split( /-/, $appointment_call_date_array[0] );
            $appointment_call_date_array[0] =
"$appointment_call_date_format[1]-$appointment_call_date_format[2]-$appointment_call_date_format[0]";
            $appointment_call_date =
              "$appointment_call_date_array[0] $appointment_call_date_array[1]";
            while ( length($phone_number) > 10 ) { $phone_number =~ s/^.//gi; }
            $phone_areacode = substr( $phone_number, 0, 3 );
            if ( length($closer) < 1 )    { $closer = $user; }
            if ( $closer =~ /VDCL|VDAD/ ) { $closer = '-'; }
            $application   = substr( $did_name, 0, 4 );
            $queue_seconds = int( $queue_seconds + .5 );
            $talk_seconds =
              ( ( $length_in_sec - $queue_seconds ) - $agent_alert_delay );
            if ( $talk_seconds < 0 ) { $talk_seconds = 0; }
            $call_notes =~ s/\r|\n|\t//gi;
            if   ( $outbound =~ /Y/ ) { $in_out = "Outbound"; }
            else                      { $in_out = "Inbound"; }
            $dispo_time = 0;
            $stmtB =
"select dispo_sec from vicidial_agent_log where lead_id='$lead_id' and user='$closer' and event_time >= '$shipdate 00:00:00' and event_time <= '$shipdate 23:59:59' order by event_time desc limit 1;";
            $sthB = $dbhB->prepare($stmtB) or die "preparing: ", $dbhB->errstr;
            $sthB->execute or die "executing: $stmtB ",          $dbhB->errstr;
            $sthBrows = $sthB->rows;
            if ($DB) { print "$sthBrows|$stmtB|\n"; }
            $rec_countB = 0;

            while ( $sthBrows > $rec_countB ) {
                @aryB       = $sthB->fetchrow_array;
                $dispo_time = $aryB[0];
                $rec_countB++;
            }
            $sthB->finish();
            if ( $uniqueidLIST !~ /\|$uniqueid\|/ ) {
                $str =
"103$uniqueid\t$call_date_array[0]\t$call_date_array[1]\t$phone_areacode\t$phone_number\t$did_pattern\t$closer\t$queue_seconds\t$talk_seconds\t$dispo_time\t$application\t$status\t$order_id\t$ivr_filename\t$in_out\t$appointment_date $appointment_time\t$appointment_call_date\t$call_notes\t\n";
                $uniqueidLIST .= "$uniqueid|";
                if ( $DBX > 0 ) {
                    print "UNIQUE: -----$uniqueidLIST-----$uniqueid";
                }
                if ( $outbound =~ /Y/ ) {
                    $OUTtalk = ( $OUTtalk + $talk_seconds );
                    $OUTcalls++;
                }
                else { $INtalk = ( $INtalk + $talk_seconds ); $INcalls++; }
            }
        }
        if ( $output_format =~ /^tab-CSScustomUSA$/ ) {
            @call_date_array  = split( / /, $call_date );
            @call_date_format = split( /-/, $call_date_array[0] );
            $call_date_array[0] =
              "$call_date_format[1]-$call_date_format[2]-$call_date_format[0]";
            while ( length($phone_number) > 10 ) { $phone_number =~ s/^.//gi; }
            $phone_areacode = substr( $phone_number, 0, 3 );
            if ( length($closer) < 1 )    { $closer = $user; }
            if ( $closer =~ /VDCL|VDAD/ ) { $closer = '-'; }
            $application   = substr( $did_name, 0, 4 );
            $queue_seconds = int( $queue_seconds + .5 );
            $talk_seconds =
              ( ( $length_in_sec - $queue_seconds ) - $agent_alert_delay );
            if ( $talk_seconds < 0 ) { $talk_seconds = 0; $talk_minutes = 0; }
            else {
                $talk_minutes = ( $talk_seconds / 60 );
                $talk_minutes = sprintf( "%.2f", $talk_minutes );
            }
            $dispo_time = 0;
            $stmtB =
"select dispo_sec from vicidial_agent_log where lead_id='$lead_id' and user='$closer' and event_time >= '$shipdate 00:00:00' and event_time <= '$shipdate 23:59:59' order by event_time desc limit 1;";
            $sthB = $dbhB->prepare($stmtB) or die "preparing: ", $dbhB->errstr;
            $sthB->execute or die "executing: $stmtB ",          $dbhB->errstr;
            $sthBrows = $sthB->rows;
            if ($DB) { print "$sthBrows|$stmtB|\n"; }
            $rec_countB = 0;

            while ( $sthBrows > $rec_countB ) {
                @aryB       = $sthB->fetchrow_array;
                $dispo_time = $aryB[0];
                $rec_countB++;
            }
            $sthB->finish();
            $str =
"$call_date_array[0]\t$call_date_array[1]\t$uniqueid\t$campaign_id\t$phone_number\t$status\t$user\t$agent_name\t$talk_minutes\t$recordings_ct\t\t$lead_id\t\n";
            if ( $outbound =~ /Y/ ) {
                $OUTtalk = ( $OUTtalk + $talk_seconds );
                $OUTcalls++;
            }
            else { $INtalk = ( $INtalk + $talk_seconds ); $INcalls++; }
        }
        $Ealert .= "$str";
        print out "$str";
        if ($DBX) { print "$str\n"; }
    }
    else { $CALLTIME_KICK++; }
    if ( $DB > 0 ) {
        if ( $rec_count =~ /10$/i ) { print STDERR "0     $rec_count\r"; }
        if ( $rec_count =~ /20$/i ) { print STDERR "+     $rec_count\r"; }
        if ( $rec_count =~ /30$/i ) { print STDERR "|     $rec_count\r"; }
        if ( $rec_count =~ /40$/i ) { print STDERR "\\     $rec_count\r"; }
        if ( $rec_count =~ /50$/i ) { print STDERR "-     $rec_count\r"; }
        if ( $rec_count =~ /60$/i ) { print STDERR "/     $rec_count\r"; }
        if ( $rec_count =~ /70$/i ) { print STDERR "|     $rec_count\r"; }
        if ( $rec_count =~ /80$/i ) { print STDERR "+     $rec_count\r"; }
        if ( $rec_count =~ /90$/i ) { print STDERR "0     $rec_count\r"; }

        if ( $rec_count =~ /00$/i ) {
            print
"$rec_count($OUTcalls/$INcalls)|$TOTAL_SALES|$CALLTIME_KICK|         |$phone_number|\n";
        }
    }
    $rec_count++;
}