#!/usr/bin/perl
#/* ========================================
# * ███╗   ███╗██████╗ ██╗ █████╗ ██╗
# * ████╗ ████║██╔══██╗██║██╔══██╗██║
# * ██╔████╔██║██║  ██║██║███████║██║
# * ██║╚██╔╝██║██║  ██║██║██╔══██║██║
# * ██║ ╚═╝ ██║██████╔╝██║██║  ██║███████╗
# * ╚═╝     ╚═╝╚═════╝ ╚═╝╚═╝  ╚═╝╚══════╝
# * ========================================
# * mDial - Omni-Channel Contact Centre Suite.
# * Initially Written by Martin McCarthy.
# * Contributions welcome.
# * Active: 2020 - 2023.
# *
# * This software is licensed under AGPLv2.
# * You can find more information here;
# * https://www.gnu.org/licenses/agpl-3.0.en.html
# * A copy of the license is also shipped with this build.
# *
# * Important note: this software is provided to you free of charge.
# * If you paid for this software, you were ripped off.
# *
# * This project is a fork of the awesome FOSS project, ViCiDial.
# * ViCiDial is copyrighted by Matt Florell and the ViCiDial Group
# * under the AGPLv2 license.
# *
# * You can find out more about ViCiDial;
# * Web: https://www.vicidial.com/
# * Email: Matt Florell <vicidial@gmail.com>
# * IRC: Libera.Chat - ##vicidial
# *
# * Bug reports, feature requests and patches welcome!
# * ======================================== */
$script = 'cm_status_dial.agi';
( $sec, $min, $hour, $mday, $mon, $year, $wday, $yday, $isdst ) =
  localtime(time);
$year = ( $year + 1900 );
$mon++;
if ( $mon < 10 )  { $mon  = "0$mon"; }
if ( $mday < 10 ) { $mday = "0$mday"; }
if ( $hour < 10 ) { $hour = "0$hour"; }
if ( $min < 10 )  { $min  = "0$min"; }
if ( $sec < 10 )  { $sec  = "0$sec"; }
$now_date_epoch = time();
$now_date       = "$year-$mon-$mday $hour:$min:$sec";
$PATHconf       = '/etc/astguiclient.conf';
open( conf, "$PATHconf" ) || die "can't open $PATHconf: $!\n";
@conf = <conf>;
close(conf);
$i = 0;

foreach (@conf) {
    $line = $conf[$i];
    $line =~ s/ |>|\n|\r|\t|\#.*|;.*//gi;
    if ( ( $line =~ /^PATHhome/ ) && ( $CLIhome < 1 ) ) {
        $PATHhome = $line;
        $PATHhome =~ s/.*=//gi;
    }
    if ( ( $line =~ /^PATHlogs/ ) && ( $CLIlogs < 1 ) ) {
        $PATHlogs = $line;
        $PATHlogs =~ s/.*=//gi;
    }
    if ( ( $line =~ /^PATHagi/ ) && ( $CLIagi < 1 ) ) {
        $PATHagi = $line;
        $PATHagi =~ s/.*=//gi;
    }
    if ( ( $line =~ /^PATHweb/ ) && ( $CLIweb < 1 ) ) {
        $PATHweb = $line;
        $PATHweb =~ s/.*=//gi;
    }
    if ( ( $line =~ /^PATHsounds/ ) && ( $CLIsounds < 1 ) ) {
        $PATHsounds = $line;
        $PATHsounds =~ s/.*=//gi;
    }
    if ( ( $line =~ /^PATHmonitor/ ) && ( $CLImonitor < 1 ) ) {
        $PATHmonitor = $line;
        $PATHmonitor =~ s/.*=//gi;
    }
    if ( ( $line =~ /^VARserver_ip/ ) && ( $CLIserver_ip < 1 ) ) {
        $VARserver_ip = $line;
        $VARserver_ip =~ s/.*=//gi;
    }
    if ( ( $line =~ /^VARDB_server/ ) && ( $CLIDB_server < 1 ) ) {
        $VARDB_server = $line;
        $VARDB_server =~ s/.*=//gi;
    }
    if ( ( $line =~ /^VARDB_database/ ) && ( $CLIDB_database < 1 ) ) {
        $VARDB_database = $line;
        $VARDB_database =~ s/.*=//gi;
    }
    if ( ( $line =~ /^VARDB_user/ ) && ( $CLIDB_user < 1 ) ) {
        $VARDB_user = $line;
        $VARDB_user =~ s/.*=//gi;
    }
    if ( ( $line =~ /^VARDB_pass/ ) && ( $CLIDB_pass < 1 ) ) {
        $VARDB_pass = $line;
        $VARDB_pass =~ s/.*=//gi;
    }
    if ( ( $line =~ /^VARDB_port/ ) && ( $CLIDB_port < 1 ) ) {
        $VARDB_port = $line;
        $VARDB_port =~ s/.*=//gi;
    }
    $i++;
}
if ( !$VARDB_port ) { $VARDB_port = '3306'; }
if ( !$AGILOGfile ) { $AGILOGfile = "$PATHlogs/agiout.$year-$mon-$mday"; }
use DBI;
use Time::HiRes ( 'gettimeofday', 'usleep', 'sleep' )
  ;    # necessary to have perl sleep command of less than one second
use Asterisk::AGI;
$AGI  = new Asterisk::AGI;
$dbhA = DBI->connect( "DBI:mysql:$VARDB_database:$VARDB_server:$VARDB_port",
    "$VARDB_user", "$VARDB_pass" )
  or die "Couldn't connect to database: " . DBI->errstr;
$stmtA = "SELECT agi_output FROM servers where server_ip = '$VARserver_ip';";
$sthA  = $dbhA->prepare($stmtA) or die "preparing: ", $dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows = $sthA->rows;

if ( $sthArows > 0 ) {
    $AGILOG       = '0';
    @aryA         = $sthA->fetchrow_array;
    $DBagi_output = "$aryA[0]";
    if ( $DBagi_output =~ /STDERR/ ) { $AGILOG = '1'; }
    if ( $DBagi_output =~ /FILE/ )   { $AGILOG = '2'; }
    if ( $DBagi_output =~ /BOTH/ )   { $AGILOG = '3'; }
}
$sthA->finish();
$stmtA =
"SELECT enable_queuemetrics_logging,queuemetrics_server_ip,queuemetrics_dbname,queuemetrics_login,queuemetrics_pass,queuemetrics_log_id,queuemetrics_eq_prepend FROM system_settings;";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",        $dbhA->errstr;
$sthA->execute                 or die "executing: $stmtA ", $dbhA->errstr;
$sthArows = $sthA->rows;
if ( $sthArows > 0 ) {
    @aryA                        = $sthA->fetchrow_array;
    $enable_queuemetrics_logging = $aryA[0];
    $queuemetrics_server_ip      = $aryA[1];
    $queuemetrics_dbname         = $aryA[2];
    $queuemetrics_login          = $aryA[3];
    $queuemetrics_pass           = $aryA[4];
    $queuemetrics_log_id         = $aryA[5];
    $queuemetrics_eq_prepend     = $aryA[6];
}
$sthA->finish();
if ( length( $ARGV[0] ) > 1 ) {
    if ($AGILOG) { $agi_string = "Perl Environment Dump:"; &agi_output; }
    $i = 0;
    while ( $#ARGV >= $i ) {
        $args = "$args $ARGV[$i]";
        if ($AGILOG) { $agi_string = "$i|$ARGV[$i]"; &agi_output; }
        $i++;
    }
    @ARGV_vars      = split( /-----/, $ARGV[0] );
    $new_status     = $ARGV_vars[0];
    $dial_extension = $ARGV_vars[1];
    $dial_context   = $ARGV_vars[2];
}
$| = 1;
while (<STDIN>) {
    chomp;
    last unless length($_);
    if ($AGILOG) {
        if (/^agi_(\w+)\:\s+(.*)$/) {
            $AGI{$1} = $2;
        }
    }
    if (/^agi_context\:\s+(.*)$/)   { $context   = $1; }
    if (/^agi_priority\:\s+(.*)$/)  { $priority  = $1; }
    if (/^agi_uniqueid\:\s+(.*)$/)  { $unique_id = $1; $uniqueid = $unique_id; }
    if (/^agi_channel\:\s+(.*)$/)   { $channel   = $1; }
    if (/^agi_extension\:\s+(.*)$/) { $extension = $1; }
    if (/^agi_type\:\s+(.*)$/)      { $type      = $1; }
    if (/^agi_callerid\:\s+(.*)$/)  { $callerid  = $1; }
    if (/^agi_calleridname\:\s+(.*)$/) { $calleridname = $1; }
}
$outboundIVR = 0;
$fieldUPDATE = 0;
if ( $calleridname =~ /^V\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d/ ) {
    $phone_number = $callerid;
    $callerid     = $calleridname;
    $outboundIVR  = 1;
    $stmtA =
"SELECT campaign_id,lead_id FROM vicidial_auto_calls where callerid='$callerid';";
    $sthA = $dbhA->prepare($stmtA) or die "preparing: ",        $dbhA->errstr;
    $sthA->execute                 or die "executing: $stmtA ", $dbhA->errstr;
    $sthArows = $sthA->rows;
    if ( $sthArows > 0 ) {
        @aryA        = $sthA->fetchrow_array;
        $campaign_id = $aryA[0];
        $lead_id     = $aryA[1];
    }
    $sthA->finish();
}
elsif ( $calleridname =~ /^Y\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d/ ) {
    $lead_id      = substr( $calleridname, 10, 10 );
    $lead_id      = ( $lead_id + 0 );
    $phone_number = $callerid;
    $callerid     = $calleridname;
    $fieldUPDATE  = 1;
}
else {
    if (   ( $callerid =~ /\".*\"/ )
        && ( ( !$calleridname ) or ( $calleridname =~ /unknown/ ) ) )
    {
        $calleridname = $callerid;
        $calleridname =~ s/\<\d\d\d\d\d\d\d\d\d\d\>//gi;
        $calleridname =~ s/\"|\" //gi;
    }
    $callerid     =~ s/\D|\'//gi;
    $calleridname =~ s/unknown|\'//gi;
    if ( ( !$callerid ) or ( $callerid =~ /unknown/ ) ) {
        $callerid = $calleridname;
    }
    if   ( length($callerid) > 0 ) { $phone_number = $callerid; }
    else                           { $phone_number = ''; }
    if   ( length($calleridname) > 0 ) { $VLcomments = $calleridname; }
    else                               { $VLcomments = ''; }
}
if ( length($callerid) < 8 ) { $callerid = $parked_by; }
if ( length($pin) > 0 )      { $callerid = $pin; }
foreach $i ( sort keys %AGI ) {
    if ($AGILOG) { $agi_string = " -- $i = $AGI{$i}"; &agi_output; }
}
if ($AGILOG) {
    $agi_string =
      "AGI Variables: |$unique_id|$channel|$extension|$type|$callerid|";
    &agi_output;
}
if ( length($pin) < 1 ) { $pin = $inbound_number; }
$fronter = $pin;
if ($AGILOG) {
    $agi_string =
"+++++ STATUS DIAL LOG STARTED : |$channel_group|$callerid-$pin|$now_date";
    &agi_output;
}
$VDADphone      = '';
$VDADphone_code = '';
if ( $channel =~ /Local/i ) {
    if ($AGILOG) {
        $agi_string =
          "+++++ STATUS DIAL START LOCAL CHANNEL: EXITING- $priority";
        &agi_output;
    }
    exit;
}
if ( $outboundIVR > 0 ) {
    $stmtA =
      "UPDATE vicidial_list SET status='$new_status' where lead_id='$lead_id';";
    if ($AGILOG) { $agi_string = "|$stmtA|"; &agi_output; }
    $affected_rowsL = $dbhA->do($stmtA);
    if ($AGILOG) {
        $agi_string =
"--    VL update: |$affected_rowsL|$new_status|$dtmf|$lead_id|$context|";
        &agi_output;
    }
    $stmtA =
"UPDATE vicidial_log SET status='$new_status' where lead_id='$lead_id' order by call_date desc limit 1;";
    if ($AGILOG) { $agi_string = "|$stmtA|"; &agi_output; }
    $affected_rowsL = $dbhA->do($stmtA);
    if ($AGILOG) {
        $agi_string =
"--    VLOG update: |$affected_rowsL|$new_status|$dtmf|$lead_id|$context|";
        &agi_output;
    }
}
else {
    if ( $fieldUPDATE > 0 ) {
        $stmtA =
"UPDATE vicidial_list SET status='$new_status' where lead_id='$lead_id';";
        if ($AGILOG) { $agi_string = "|$stmtA|"; &agi_output; }
        $affected_rowsL = $dbhA->do($stmtA);
        if ($AGILOG) {
            $agi_string =
"--    VL update: |$affected_rowsL|$new_status|$dtmf|$lead_id|$context|";
            &agi_output;
        }
        $stmtA =
"UPDATE vicidial_closer_log SET status='$new_status' where lead_id='$lead_id' order by closecallid desc limit 1;";
        if ($AGILOG) { $agi_string = "|$stmtA|"; &agi_output; }
        $affected_rowsL = $dbhA->do($stmtA);
        if ($AGILOG) {
            $agi_string =
"--    VCLOG update: |$affected_rowsL|$new_status|$dtmf|$lead_id|$context|";
            &agi_output;
        }
    }
}
if ( $enable_queuemetrics_logging > 0 ) {
    $dbhB = DBI->connect(
        "DBI:mysql:$queuemetrics_dbname:$queuemetrics_server_ip:3306",
        "$queuemetrics_login", "$queuemetrics_pass" )
      or die "Couldn't connect to database: " . DBI->errstr;
    $stmtB =
"UPDATE queue_log SET data1='$new_status' where call_id='$calleridname' and verb='CALLSTATUS' order by time_id desc limit 1;";
    if ($AGILOG) { $agi_string = "|$stmtB|"; &agi_output; }
    $Baffected_rows = $dbhB->do($stmtB);
    $dbhB->disconnect();
    if ($DBX) {
        print
"QueueMetrics UPDATE:  $queuemetrics_server_ip|$queuemetrics_dbname|$calleridname|$new_status\n";
    }
}
$sthA->finish();
$dbhA->disconnect();
if ($AGILOG) {
    $agi_string =
"      Status Dial, transferring call   |$dial_extension|$dial_context|$lead_id|$calleridname|";
    &agi_output;
}
print "SET CONTEXT $dial_context\n";
$result = <STDIN>;
checkresult($result);
print "SET EXTENSION $dial_extension\n";
$result = <STDIN>;
checkresult($result);
print "SET PRIORITY 1\n";
$result = <STDIN>;
checkresult($result);
exit;

sub agi_output {
    if ( $AGILOG >= 2 ) {
        open( Lout, ">>$AGILOGfile" )
          || die "Can't open $AGILOGfile: $!\n";
        print Lout "$now_date|$script|$agi_string\n";
        close(Lout);
    }
    if ( ( $AGILOG == '1' ) || ( $AGILOG == '3' ) ) {
        print STDERR "$now_date|$script|$agi_string\n";
    }
    $agi_string = '';
}

sub checkresult {
    my ($res) = @_;
    my $retval;
    $tests++;
    chomp $res;
    if ( $res =~ /^200/ ) {
        $res =~ /result=(-?\d+)/;
        if ( !length($1) ) {
            $fail++;
        }
        else {
            $pass++;
        }
    }
    else {
        $fail++;
    }
}