#!/usr/bin/perl
#/* ========================================
# * ███╗   ███╗██████╗ ██╗ █████╗ ██╗
# * ████╗ ████║██╔══██╗██║██╔══██╗██║
# * ██╔████╔██║██║  ██║██║███████║██║
# * ██║╚██╔╝██║██║  ██║██║██╔══██║██║
# * ██║ ╚═╝ ██║██████╔╝██║██║  ██║███████╗
# * ╚═╝     ╚═╝╚═════╝ ╚═╝╚═╝  ╚═╝╚══════╝
# * ========================================
# * mDial - Omni-Channel Contact Centre Suite.
# * Initially Written by Martin McCarthy.
# * Contributions welcome.
# * Active: 2020 - 2023.
# *
# * This software is licensed under AGPLv2.
# * You can find more information here;
# * https://www.gnu.org/licenses/agpl-3.0.en.html
# * A copy of the license is also shipped with this build.
# *
# * Important note: this software is provided to you free of charge.
# * If you paid for this software, you were ripped off.
# *
# * This project is a fork of the awesome FOSS project, ViCiDial.
# * ViCiDial is copyrighted by Matt Florell and the ViCiDial Group
# * under the AGPLv2 license.
# *
# * You can find out more about ViCiDial;
# * Web: https://www.vicidial.com/
# * Email: Matt Florell <vicidial@gmail.com>
# * IRC: Libera.Chat - ##vicidial
# *
# * Bug reports, feature requests and patches welcome!
# * ======================================== */
&get_time_now;
$start_epoch    = $now_date_epoch;
$script         = 'agent_monitor.agi';
$now_date_epoch = time();
$now_date       = "$year-$mon-$mday $hour:$min:$sec";
( $sec, $min, $hour, $mday, $mon, $year, $wday, $yday, $isdst ) =
  localtime(time);
$year = ( $year + 1900 );
$mon++;
if ( $mon < 10 )  { $mon  = "0$mon"; }
if ( $mday < 10 ) { $mday = "0$mday"; }
if ( $hour < 10 ) { $hour = "0$hour"; }
if ( $min < 10 )  { $min  = "0$min"; }
if ( $sec < 10 )  { $sec  = "0$sec"; }
$SQLdate = "$year-$mon-$mday $hour:$min:$sec";
$CIDdate = "$mon$mday$hour$min$sec";

while ( length($CIDdate) > 9 ) {
    $CIDdate =~ s/^.//gi;
}    # 0902235959 changed to 902235959
$US       = '_';
$DB       = 0;                          # set to 1 for extra debug output
$PATHconf = '/etc/astguiclient.conf';
open( conf, "$PATHconf" ) || die "can't open $PATHconf: $!\n";
@conf = <conf>;
close(conf);
$i = 0;

foreach (@conf) {
    $line = $conf[$i];
    $line =~ s/ |>|\n|\r|\t|\#.*|;.*//gi;
    if ( ( $line =~ /^PATHlogs/ ) && ( $CLIlogs < 1 ) ) {
        $PATHlogs = $line;
        $PATHlogs =~ s/.*=//gi;
    }
    if ( ( $line =~ /^PATHsounds/ ) && ( $CLIsounds < 1 ) ) {
        $PATHsounds = $line;
        $PATHsounds =~ s/.*=//gi;
    }
    if ( ( $line =~ /^PATHmonitor/ ) && ( $CLImonitor < 1 ) ) {
        $PATHmonitor = $line;
        $PATHmonitor =~ s/.*=//gi;
    }
    if ( ( $line =~ /^VARserver_ip/ ) && ( $CLIserver_ip < 1 ) ) {
        $VARserver_ip = $line;
        $VARserver_ip =~ s/.*=//gi;
    }
    if ( ( $line =~ /^VARDB_server/ ) && ( $CLIDB_server < 1 ) ) {
        $VARDB_server = $line;
        $VARDB_server =~ s/.*=//gi;
    }
    if ( ( $line =~ /^VARDB_database/ ) && ( $CLIDB_database < 1 ) ) {
        $VARDB_database = $line;
        $VARDB_database =~ s/.*=//gi;
    }
    if ( ( $line =~ /^VARDB_user/ ) && ( $CLIDB_user < 1 ) ) {
        $VARDB_user = $line;
        $VARDB_user =~ s/.*=//gi;
    }
    if ( ( $line =~ /^VARDB_pass/ ) && ( $CLIDB_pass < 1 ) ) {
        $VARDB_pass = $line;
        $VARDB_pass =~ s/.*=//gi;
    }
    if ( ( $line =~ /^VARDB_port/ ) && ( $CLIDB_port < 1 ) ) {
        $VARDB_port = $line;
        $VARDB_port =~ s/.*=//gi;
    }
    $i++;
}
if ( !$VARDB_port ) { $VARDB_port = '3306'; }
if ( !$AGILOGfile ) {
    $AGILOGfile = "$PATHlogs/agent_monitor.$year-$mon-$mday";
}
use Time::HiRes ( 'gettimeofday', 'usleep', 'sleep' )
  ;    # necessary to have perl sleep command of less than one second
( $START_s_hires, $START_usec ) = gettimeofday();
$START_usec = sprintf( "%06s", $START_usec );
use DBI;
use Asterisk::AGI;
$AGI  = new Asterisk::AGI;
$dbhA = DBI->connect( "DBI:mysql:$VARDB_database:$VARDB_server:$VARDB_port",
    "$VARDB_user", "$VARDB_pass" )
  or die "Couldn't connect to database: " . DBI->errstr;

if ( length( $ARGV[0] ) > 1 ) {
    if ($AGILOG) { $agi_string = "Perl Environment Dump:"; &agi_output; }
    $i = 0;
    while ( $#ARGV >= $i ) {
        $args = "$args $ARGV[$i]";
        if ($AGILOG) { $agi_string = "$i|$ARGV[$i]"; &agi_output; }
        $i++;
    }
    @ARGV_vars       = split( /---/, $ARGV[0] );
    $user_phone      = $ARGV_vars[0];
    $api_log         = $ARGV_vars[1];
    $barge_listen    = $ARGV_vars[2];
    $prepop_id       = $ARGV_vars[3];
    $campaigns_limit = $ARGV_vars[4];
    $users_list      = $ARGV_vars[5];
}
if ( ($AGILOG) && ( $DB > 0 ) ) {
    $agi_string = "--    DEBUG USER PHONE STEP 1 : |$user_phone|";
    &agi_output;
}
if (   ( length($user_phone) < 1 )
    || ( $user_phone !~ /USER|PHONE|PLOGIN|RANDOM|REDIRECT/ ) )
{
    $user_phone = 'USER';
}
if ( ($AGILOG) && ( $DB > 0 ) ) {
    $agi_string = "--    DEBUG USER PHONE STEP 2 : |$user_phone|";
    &agi_output;
}
if ( ( length($api_log) < 1 ) || ( $api_log !~ /Y|N/ ) ) { $api_log = 'N'; }
if ( ( length($barge_listen) < 1 ) || ( $barge_listen !~ /BARGE|LISTEN/ ) ) {
    $barge_listen = 'LISTEN';
}
if ( ( length($users_list) < 1 ) || ( $users_list !~ /Y|N/ ) ) {
    $users_list = 'N';
}
$campaigns_limitSQL = '';
if ( length($campaigns_limit) > 1 ) {
    $campaigns_limitSQL = $campaigns_limit;
    $campaigns_limitSQL =~ s/--/','/gi;
    $campaigns_limitSQL = "and campaign_id IN('$campaigns_limitSQL')";
    $campaigns_limitSQL =~ s/,''//gi;
}
$| = 1;
while (<STDIN>) {
    chomp;
    last unless length($_);
    if ($V) {
        if (/^agi_(\w+)\:\s+(.*)$/) {
            $AGI{$1} = $2;
        }
    }
    if (/^agi_context\:\s+(.*)$/)      { $context      = $1; }
    if (/^agi_uniqueid\:\s+(.*)$/)     { $unique_id    = $1; $uniqueid = $1; }
    if (/^agi_extension\:\s+(.*)$/)    { $extension    = $1; }
    if (/^agi_channel\:\s+(.*)$/)      { $channel      = $1; }
    if (/^agi_callerid\:\s+(.*)$/)     { $callerid     = $1; }
    if (/^agi_calleridname\:\s+(.*)$/) { $calleridname = $1; }
}
$callerid     =~ s/\'|\\\\|\\\|\\|\\;|\\\;|\;|;//gi;
$calleridname =~ s/\'|\\\\|\\\|\\|\\;|\\\;|\;|;//gi;
$extension    =~ s/\'|\"|\\\\|\\\|\\|\\;|\\\;|\;|;//gi;
if (   ( $callerid =~ /\".*\"/ )
    && ( ( !$calleridname ) or ( $calleridname =~ /unknown/ ) ) )
{
    $calleridname = $callerid;
    $calleridname =~ s/\<\d\d\d\d\d\d\d\d\d\d\>//gi;
    $calleridname =~ s/\"|\" //gi;
}
$orig_callerid = $callerid;
$callerid     =~ s/\D//gi;
$calleridname =~ s/unknown//gi;
if ( ( !$callerid ) or ( $callerid =~ /unknown/ ) ) {
    $callerid = $calleridname;
}
$phone_number = $callerid;
$stmtA =
"SELECT ext_context,agi_output FROM servers where server_ip = '$VARserver_ip';";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",        $dbhA->errstr;
$sthA->execute                 or die "executing: $stmtA ", $dbhA->errstr;
$sthArows  = $sthA->rows;
$rec_count = 0;
while ( $sthArows > $rec_count ) {
    @aryA          = $sthA->fetchrow_array;
    $DBext_context = $aryA[0];
    $DBagi_output  = $aryA[1];
    if ($DBext_context)              { $ext_context = $DBext_context; }
    if ( $DBagi_output =~ /STDERR/ ) { $AGILOG      = '1'; }
    if ( $DBagi_output =~ /FILE/ )   { $AGILOG      = '2'; }
    if ( $DBagi_output =~ /BOTH/ )   { $AGILOG      = '3'; }
    $rec_count++;
}
$sthA->finish();
if ( ($AGILOG) && ( $DB > 0 ) ) {
    $agi_string = "--    DEBUG USER PHONE STEP 3 : |$user_phone|$callerid|";
    &agi_output;
}
if ( $calleridname =~ /^AGMON/ ) {
    $user_REDIRECT = 0;
    if ( $user_phone =~ /REDIRECT/ ) { $user_REDIRECT++; }
    $stmtA =
"SELECT channel,server_ip,user_phone,api_log,barge_listen,prepop_id,campaigns_limit,users_list,context FROM vicidial_monitor_calls where callerid='$calleridname';";
    $sthA = $dbhA->prepare($stmtA) or die "preparing: ",        $dbhA->errstr;
    $sthA->execute                 or die "executing: $stmtA ", $dbhA->errstr;
    $sthArows = $sthA->rows;
    if ( $sthArows > 0 ) {
        @aryA            = $sthA->fetchrow_array;
        $channel         = $aryA[0];
        $server_ip       = $aryA[1];
        $user_phone      = $aryA[2];
        $api_log         = $aryA[3];
        $barge_listen    = $aryA[4];
        $prepop_id       = $aryA[5];
        $campaigns_limit = $aryA[6];
        $users_list      = $aryA[7];
        $context         = $aryA[8];
    }
    $sthA->finish();
    if ($AGILOG) {
        $agi_string =
"EXISTING MONITOR SESSION:   |$calleridname|$channel|$server_ip|$user_phone|$api_log|$barge_listen|$prepop_id|$campaigns_limit|$users_list|$context|";
        &agi_output;
    }
    $campaigns_limitSQL = '';
    if ( length($campaigns_limit) > 1 ) {
        $campaigns_limitSQL = $campaigns_limit;
        $campaigns_limitSQL =~ s/--/','/gi;
        $campaigns_limitSQL = "and campaign_id IN('$campaigns_limitSQL')";
        $campaigns_limitSQL =~ s/,''//gi;
    }
    if ( $user_REDIRECT > 0 ) {
        $MHGqueryCID = "AGMHG$CIDdate$START_usec";
        $stmtA =
"INSERT INTO vicidial_manager values('','','$SQLdate','NEW','N','$server_ip','','Redirect','$MHGqueryCID','Channel: $channel','Context: $context','Exten: s','Priority: 1','CallerID: $MHGqueryCID','','','','','')";
        $affected_rows = $dbhA->do($stmtA);
        if ($AGILOG) {
            $agi_string =
"--    AGENT MONITOR CALL RESET: |$affected_rows|$calleridname|$channel|$server_ip|$context|$MHGqueryCID|";
            &agi_output;
        }
        sleep(5);
        exit;
    }
}
else {
    $MONqueryCID  = "AGMON$CIDdate$START_usec";
    $calleridname = $MONqueryCID;
    $AGI->set_callerid($MONqueryCID);
    print STDERR "Setting CID \"$MONqueryCID\"\n";
    $stmtA =
"INSERT INTO vicidial_monitor_calls set server_ip='$VARserver_ip',callerid='$MONqueryCID',channel='$channel',context='$context',uniqueid='$uniqueid',monitor_time=NOW(),user_phone='$user_phone',api_log='$api_log',barge_listen='$barge_listen',prepop_id='$prepop_id',campaigns_limit='$campaigns_limit',users_list='$users_list';";
    $affected_rows = $dbhA->do($stmtA);
    if ($AGILOG) {
        $agi_string = "MONITOR CALLS INSERT $affected_rows|$stmtA|";
        &agi_output;
    }
}
$AGI->stream_file('sip-silence');
$AGI->stream_file('sip-silence');
if ( ($AGILOG) && ( $DB > 0 ) ) {
    $agi_string = "--    DEBUG USER PHONE STEP 4 : |$user_phone|$callerid|";
    &agi_output;
}
if ( $users_list =~ /Y/i ) {
    $soxbin = '';
    if ( -e ('/usr/bin/sox') ) { $soxbin = '/usr/bin/sox'; }
    else {
        if ( -e ('/usr/local/bin/sox') ) { $soxbin = '/usr/local/bin/sox'; }
        else {
            print "Can't find sox binary! Exiting...\n";
            $AGI->stream_file('an-error-has-occured');
            exit;
        }
    }
}
$entry_chances  = 0;
$VALID_login    = 0;
$ACTIVE_login   = 0;
$VDADremDIALstr = '';
while ( ( $entry_chances < 3 ) && ( $VALID_login < 1 ) ) {
    $entry_chances++;
    if ( length($prepop_id) < 2 ) {
        &user_phone_gather;
    }
    else { $PIN_number = $prepop_id; }
    $stmtA =
"SELECT count(*) FROM vicidial_users where user='$PIN_number' and active='Y';";
    if ( $user_phone =~ /PHONE/ ) {
        $stmtA =
"SELECT count(*) FROM phones where extension='$PIN_number' and active='Y';";
    }
    if ( $user_phone =~ /PLOGIN/ ) {
        $stmtA =
"SELECT count(*) FROM phones where login='$PIN_number' and active='Y';";
    }
    $sthA = $dbhA->prepare($stmtA) or die "preparing: ",        $dbhA->errstr;
    $sthA->execute                 or die "executing: $stmtA ", $dbhA->errstr;
    $sthArows = $sthA->rows;
    if ( $sthArows > 0 ) {
        @aryA        = $sthA->fetchrow_array;
        $VALID_login = $aryA[0];
    }
    $sthA->finish();
    if ( $VALID_login > 0 ) {
        $AGI->stream_file('pin-number-accepted');
    }
    else {
        if ( $api_log =~ /Y/ ) {
            $stmtA =
"INSERT INTO vicidial_api_log set user='$calleridname',agent_user='$PIN_number',function='phone_monitor',value='',result='ERROR',result_reason='No user found',source='monitor',data='$calleridname|$callerid',api_date='$now_date',api_script='$script',run_time='0';";
            $affected_rows = $dbhA->do($stmtA);
            if ($AGILOG) {
                $agi_string = "API LOG INSERT $affected_rows|$stmtA|";
                &agi_output;
            }
        }
        $AGI->stream_file('pin-invalid');
    }
}
if ( $VALID_login < 1 ) {
    if ($AGILOG) {
        $agi_string =
          "PHONE MONITOR END: Invalid Login   |$VALID_login|$PIN_number|";
        &agi_output;
    }
    if ( $use_call_menu =~ /Y/ ) {
        if ($AGILOG) {
            $agi_string =
"exiting the agent dial-in app, transferring call to B @ $context";
            &agi_output;
        }
        print "SET CONTEXT $context\n";
        $result = <STDIN>;
        checkresult($result);
        print "SET EXTENSION B\n";
        $result = <STDIN>;
        checkresult($result);
        print "SET PRIORITY 1\n";
        $result = <STDIN>;
        checkresult($result);
    }
    else {
        $AGI->stream_file('vm-goodbye');
        $AGI->hangup();
        $dbhA->disconnect();
    }
    exit;
}
else {
    $secX     = time();
    $PDtarget = ( $secX - 30 );
    ( $Psec, $Pmin, $Phour, $Pmday, $Pmon, $Pyear, $Pwday, $Pyday, $Pisdst ) =
      localtime($PDtarget);
    $Pyear = ( $Pyear + 1900 );
    $Pmon++;
    if ( $Pmon < 10 )  { $Pmon  = "0$Pmon"; }
    if ( $Pmday < 10 ) { $Pmday = "0$Pmday"; }
    if ( $Phour < 10 ) { $Phour = "0$Phour"; }
    if ( $Pmin < 10 )  { $Pmin  = "0$Pmin"; }
    if ( $Psec < 10 )  { $Psec  = "0$Psec"; }
    $PDtsSQLdate = "$Pyear$Pmon$Pmday$Phour$Pmin$Psec";
    $stmtA =
"SELECT count(*) FROM vicidial_live_agents where user='$PIN_number' and extension NOT LIKE \"R/%\" and last_update_time > \"$PDtsSQLdate\" $campaigns_limitSQL;";

    if ( $user_phone =~ /RANDOM/ ) {
        $stmtA =
"SELECT count(*) FROM vicidial_live_agents where extension NOT LIKE \"R/%\" and last_update_time > \"$PDtsSQLdate\" $campaigns_limitSQL;";
    }
    if ( $user_phone =~ /PHONE/ ) {
        $stmtA =
"SELECT count(*) FROM vicidial_live_agents where extension LIKE \"%/$PIN_number\" and extension NOT LIKE \"R/%\" and last_update_time > \"$PDtsSQLdate\" $campaigns_limitSQL;";
    }
    if ( $user_phone =~ /PLOGIN/ ) {
        $PLOGIN_extension = 'XXXXXXXXXXXXXXXXXX';
        $PLOGIN_server_ip = '1.1.1.1';
        $stmtA =
"SELECT extension,server_ip FROM phones where login='$PIN_number' and active='Y';";
        $sthA = $dbhA->prepare($stmtA) or die "preparing: ", $dbhA->errstr;
        $sthA->execute or die "executing: $stmtA ",          $dbhA->errstr;
        $sthArows = $sthA->rows;
        if ( $sthArows > 0 ) {
            @aryA             = $sthA->fetchrow_array;
            $PLOGIN_extension = $aryA[0];
            $PLOGIN_server_ip = $aryA[1];
        }
        $sthA->finish();
        if ($AGILOG) {
            $agi_string =
              "PLOGIN DEBUG:   |$PLOGIN_extension|$PLOGIN_server_ip|$stmtA|";
            &agi_output;
        }
        $stmtA =
"SELECT count(*) FROM vicidial_live_agents where extension LIKE \"%/$PLOGIN_extension\" and server_ip='$PLOGIN_server_ip' and extension NOT LIKE \"R/%\" and last_update_time > \"$PDtsSQLdate\" $campaigns_limitSQL;";
    }
    $sthA = $dbhA->prepare($stmtA) or die "preparing: ",        $dbhA->errstr;
    $sthA->execute                 or die "executing: $stmtA ", $dbhA->errstr;
    $sthArows = $sthA->rows;
    if ( $sthArows > 0 ) {
        @aryA         = $sthA->fetchrow_array;
        $ACTIVE_login = "$aryA[0]";
    }
    $sthA->finish();
    if ( $ACTIVE_login < 1 ) {
        if ($AGILOG) {
            $agi_string =
"PHONE MONIOR END: Inactive Login   |$VALID_login|$PIN_number|$PASS_word|  |$ACTIVE_login|$PDtsSQLdate|$stmtA|";
            &agi_output;
        }
        if ( $api_log =~ /Y/ ) {
            $stmtA =
"INSERT INTO vicidial_api_log set user='$calleridname',agent_user='$PIN_number',function='phone_monitor',value='',result='ERROR',result_reason='Inactive Login',source='monitor',data='$calleridname|$callerid',api_date='$now_date',api_script='$script',run_time='0';";
            $affected_rows = $dbhA->do($stmtA);
            if ($AGILOG) {
                $agi_string = "API LOG INSERT $affected_rows|$stmtA|";
                &agi_output;
            }
        }
        $AGI->stream_file('login-fail');
        $AGI->stream_file('vm-goodbye');
        $AGI->hangup();
        $dbhA->disconnect();
        exit;
    }
    else {
        $stmtA =
"SELECT conf_exten,extension,server_ip,campaign_id from vicidial_live_agents WHERE user='$PIN_number' and extension NOT LIKE \"R/%\" and last_update_time > \"$PDtsSQLdate\" $campaigns_limitSQL limit 1;";
        if ( $user_phone =~ /RANDOM/ ) {
            $stmtA =
"SELECT conf_exten,extension,server_ip,campaign_id from vicidial_live_agents WHERE extension NOT LIKE \"R/%\" and last_update_time > \"$PDtsSQLdate\" $campaigns_limitSQL ORDER BY rand() limit 1;";
        }
        if ( $user_phone =~ /PHONE/ ) {
            $stmtA =
"SELECT conf_exten,extension,server_ip,campaign_id FROM vicidial_live_agents where extension LIKE \"%/$PIN_number\" and extension NOT LIKE \"R/%\" and last_update_time > \"$PDtsSQLdate\" $campaigns_limitSQL limit 1;";
        }
        if ( $user_phone =~ /PLOGIN/ ) {
            $PLOGIN_extension = 'XXXXXXXXXXXXXXXXXX';
            $PLOGIN_server_ip = '1.1.1.1';
            $stmtA =
"SELECT extension,server_ip FROM phones where login='$PIN_number' and active='Y';";
            $sthA = $dbhA->prepare($stmtA) or die "preparing: ", $dbhA->errstr;
            $sthA->execute or die "executing: $stmtA ",          $dbhA->errstr;
            $sthArows = $sthA->rows;
            if ( $sthArows > 0 ) {
                @aryA             = $sthA->fetchrow_array;
                $PLOGIN_extension = $aryA[0];
                $PLOGIN_server_ip = $aryA[1];
            }
            $sthA->finish();
            $stmtA =
"SELECT conf_exten,extension,server_ip,campaign_id FROM vicidial_live_agents where extension LIKE \"%/$PLOGIN_extension\" and server_ip='$PLOGIN_server_ip' and extension NOT LIKE \"R/%\" and last_update_time > \"$PDtsSQLdate\" $campaigns_limitSQL limit 1;";
        }
        if ($AGILOG) { $agi_string = "|$stmtA|"; &agi_output; }
        $sthA = $dbhA->prepare($stmtA) or die "preparing: ", $dbhA->errstr;
        $sthA->execute or die "executing: $stmtA ",          $dbhA->errstr;
        $sthArows          = $sthA->rows;
        $rec_countCUSTDATA = 0;
        if ( $sthArows > 0 ) {
            @aryA            = $sthA->fetchrow_array;
            $VDADconf_exten  = $aryA[0];
            $VDADextension   = $aryA[1];
            $VDADserver_ip   = $aryA[2];
            $VDADcampaign_id = $aryA[3];
        }
        $sthA->finish();
        $S = '*';
        if ( $VDADserver_ip =~ m/(\S+)\.(\S+)\.(\S+)\.(\S+)/ ) {
            $a              = leading_zero($1);
            $b              = leading_zero($2);
            $c              = leading_zero($3);
            $d              = leading_zero($4);
            $VDADremDIALstr = "$S$S$a$S$b$S$c$S$d$S";
        }
        $barge_listen_prefix = '58';
        if ( $barge_listen =~ /BARGE/ ) { $barge_listen_prefix = '59'; }
        $VDADremDIALstr .= "$barge_listen_prefix$VDADconf_exten";
        if ( $api_log =~ /Y/ ) {
            $stmtA =
"INSERT INTO vicidial_api_log set user='$orig_callerid',agent_user='$PIN_number',function='phone_monitor',value='',result='SUCCESS',result_reason='',source='monitor',data='$VDADconf_exten|$VDADextension|$VDADserver_ip|$calleridname|$callerid',api_date='$now_date',api_script='$script',run_time='0';";
            $affected_rows = $dbhA->do($stmtA);
            if ($AGILOG) {
                $agi_string = "API LOG INSERT $affected_rows|$stmtA|";
                &agi_output;
            }
        }
        $stmtA =
"INSERT INTO vicidial_monitor_log set server_ip='$VARserver_ip',callerid='$calleridname',channel='$channel',context='$context',uniqueid='$uniqueid',monitor_time=NOW(),user='$PIN_number',campaign_id='$VDADcampaign_id';";
        $affected_rows = $dbhA->do($stmtA);
        if ($AGILOG) {
            $agi_string = "MONITOR LOG INSERT $affected_rows|$stmtA|";
            &agi_output;
        }
        if ($AGILOG) {
            $agi_string =
"Agent $PIN_number sent to $ext_context|$VDADremDIALstr|   for $callerid";
            &agi_output;
        }
        print "SET CONTEXT $ext_context\n";
        $result = <STDIN>;
        checkresult($result);
        print "SET EXTENSION $VDADremDIALstr\n";
        $result = <STDIN>;
        checkresult($result);
        print "SET PRIORITY 1\n";
        $result = <STDIN>;
        checkresult($result);
    }
}
$dbhA->disconnect();
exit;

sub user_phone_gather {
    $gsm           = '.gsm';
    $gather_prompt = 'ld_welcome_pin_number';
    if ( $users_list =~ /Y/i ) {
        $sox_cmd =
"$soxbin --combine concatenate /var/lib/asterisk/sounds/ld_welcome_pin_number.gsm /var/lib/asterisk/sounds/silence.wav";
        $secX     = time();
        $PDtarget = ( $secX - 30 );
        ( $Psec, $Pmin, $Phour, $Pmday, $Pmon, $Pyear, $Pwday, $Pyday, $Pisdst )
          = localtime($PDtarget);
        $Pyear = ( $Pyear + 1900 );
        $Pmon++;
        if ( $Pmon < 10 )  { $Pmon  = "0$Pmon"; }
        if ( $Pmday < 10 ) { $Pmday = "0$Pmday"; }
        if ( $Phour < 10 ) { $Phour = "0$Phour"; }
        if ( $Pmin < 10 )  { $Pmin  = "0$Pmin"; }
        if ( $Psec < 10 )  { $Psec  = "0$Psec"; }
        $PDtsSQLdate = "$Pyear$Pmon$Pmday$Phour$Pmin$Psec";
        $stmtA =
"SELECT user FROM vicidial_live_agents where last_update_time > \"$PDtsSQLdate\" and extension NOT LIKE \"R/%\" $campaigns_limitSQL order by last_update_time desc limit 100;";

        if ( $user_phone =~ /PHONE/ ) {
            $stmtA =
"SELECT extension FROM vicidial_live_agents where extension NOT LIKE \"R/%\" and last_update_time > \"$PDtsSQLdate\" $campaigns_limitSQL limit 100;";
        }
        $sthA = $dbhA->prepare($stmtA) or die "preparing: ", $dbhA->errstr;
        $sthA->execute or die "executing: $stmtA ",          $dbhA->errstr;
        $sthArows = $sthA->rows;
        if ($AGILOG) {
            $agi_string = "Available Agents Found: |$sthArows|$stmtA|";
            &agi_output;
        }
        $i = 0;
        while ( $sthArows > $i ) {
            @aryA = $sthA->fetchrow_array;
            $sox_cmd .=
" /var/lib/asterisk/sounds/silence.wav /var/lib/asterisk/sounds/user.gsm";
            $sox_user = $aryA[0];
            $sox_user =~ s/IAX2\/|IAX\/|SIP\///gi;
            $sox_user =~ s/\D//gi;
            foreach $user_char ( split //, $sox_user ) {
                $sox_cmd .= " /var/lib/asterisk/sounds/digits/$user_char$gsm";
            }
            $i++;
        }
        $sthA->finish();
        if ( $sthArows < 1 ) {
            $sox_cmd .=
" /var/lib/asterisk/sounds/silence.wav /var/lib/asterisk/sounds/user.gsm /var/lib/asterisk/sounds/unavailable.gsm";
        }
        $sox_cmd .= " /var/lib/asterisk/sounds/mtemp/$calleridname$gsm";
        if ($AGILOG) { $agi_string = "SoX CLI: |$i|$sox_cmd|"; &agi_output; }
        @sox_cmd_output = `$sox_cmd`;
        sleep(2);
        if ( -e ("/var/lib/asterisk/sounds/mtemp/$calleridname$gsm") ) {
            $gather_prompt = "./mtemp/$calleridname";
        }
        else {
            print "ERROR! Dynamic user list not created! Exiting...\n";
            $AGI->stream_file('an-error-has-occured');
            exit;
        }
    }
    $interrupt_digit = '';
    $interrupt_digit = $AGI->stream_file( "$gather_prompt", '0123456789' );
    print STDERR "interrupt_digit |$interrupt_digit|\n";
    $digits_being_entered = 1;
    $PIN_number           = '';
    if ( $interrupt_digit > 0 ) {
        if ( $interrupt_digit == 48 ) { $interrupt_digit = 0; }
        if ( $interrupt_digit == 49 ) { $interrupt_digit = 1; }
        if ( $interrupt_digit == 50 ) { $interrupt_digit = 2; }
        if ( $interrupt_digit == 51 ) { $interrupt_digit = 3; }
        if ( $interrupt_digit == 52 ) { $interrupt_digit = 4; }
        if ( $interrupt_digit == 53 ) { $interrupt_digit = 5; }
        if ( $interrupt_digit == 54 ) { $interrupt_digit = 6; }
        if ( $interrupt_digit == 55 ) { $interrupt_digit = 7; }
        if ( $interrupt_digit == 56 ) { $interrupt_digit = 8; }
        if ( $interrupt_digit == 57 ) { $interrupt_digit = 9; }
        $PIN_number = $interrupt_digit;
    }
    $digit_loop_counter = 0;
    while ( ( $digits_being_entered > 0 ) && ( $digit_loop_counter < 20 ) ) {
        $digit = chr( $AGI->wait_for_digit('10000') )
          ;    # wait 10 seconds for input or until the pound key is pressed
        if ( $digit =~ /\d/ ) {
            $PIN_number = "$PIN_number$digit";
            print STDERR "digit |$digit|     PIN_number |$PIN_number|\n";
            undef $digit;
        }
        else {
            $digits_being_entered = 0;
        }
        $digit_loop_counter++;
    }
    $PIN_number =~ s/\D//gi;
    if ($PIN_number) {
        print STDERR "digit |$digit|     PIN_number |$PIN_number|\n";
    }
}

sub get_time_now #get the current date and time and epoch for logging call lengths and datetimes
{
    ( $sec, $min, $hour, $mday, $mon, $year, $wday, $yday, $isdst ) =
      localtime(time);
    $year = ( $year + 1900 );
    $mon++;
    if ( $mon < 10 )  { $mon  = "0$mon"; }
    if ( $mday < 10 ) { $mday = "0$mday"; }
    if ( $hour < 10 ) { $hour = "0$hour"; }
    if ( $min < 10 )  { $min  = "0$min"; }
    if ( $sec < 10 )  { $sec  = "0$sec"; }
    $now_date_epoch = time();
    $now_date       = "$year-$mon-$mday $hour:$min:$sec";
    $filedate       = "$year$mon$mday$hour$min$sec";
}

sub checkresult {
    my ($res) = @_;
    my $retval;
    $tests++;
    chomp $res;
    if ( $res =~ /^200/ ) {
        $res =~ /result=(-?\d+)/;
        if ( !length($1) ) {
            print STDERR "FAIL ($res)\n";
            $fail++;
        }
        else {
            print STDERR "PASS ($1)\n";
            $pass++;
        }
    }
    else {
        print STDERR "FAIL (unexpected result '$res')\n";
        $fail++;
    }
}

sub agi_output {
    if ( $AGILOG >= 2 ) {
        open( Lout, ">>$AGILOGfile" )
          || die "Can't open $AGILOGfile: $!\n";
        print Lout "$now_date|$script|$agi_string\n";
        close(Lout);
    }
    if ( ( $AGILOG == '1' ) || ( $AGILOG == '3' ) ) {
        print STDERR "$now_date|$script|$agi_string\n";
    }
    $agi_string = '';
}

sub leading_zero($) {
    $_ = $_[0];
    s/^(\d)$/0$1/;
    s/^(\d\d)$/0$1/;
    return $_;
}    # End of the leading_zero() routine.